Matthews' Painting Company, LLC

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Introduction: We offer the following services: * Residential Painting and Staining * Commercial Painting * Log Home Staining and Sealing * Pressure Washing * Deck Staining and Sealing * Drywall Repair * Wallpaper Removal and Installation Our painting and pressure washing company is a registered painting contractor with the state of Indiana with over 75 years of combined experience in pressure washing, interior painting and staining, exterior painting and staining, drywall repair and wallpaper removal. Our painting and pressure washing firm has completed around 1,000 homes and commercial businesses in the Warsaw, Winona Lake, Syracuse, Leesburg, Goshen, Elkhart, Columbia City, Fort Wayne, North Manchester, Lake Wawasee and Lake Tippecanoe areas. Our painting firm carries general liability insurance along with an umbrella policy to protect your home or business. We also maintain workman's compensation insurance on all of our painters. All of our painters are employees rather than subcontractors. We perform background checks and drug screening on all of our painters prior to and during employment. In addition, on-going training and mandatory safety classes are provided for all of our painters through PDCA and Genesis Management. Our uniformed painters are committed to customer service. Our painting, staining, and pressure washing business has been specializing in occupied residential homes and commercial businesses for over 14 years. We offer the following unique benefits to our customers: * Our painting and pressure washing business is members in good standing with the Better Business Bureau. * Down payments are not required on most interior and exterior painting, staining or pressure washing projects. * Walk throughs are recommended to each customer toward the end of each painting, staining or pressure washing project to guarantee that the work order was completed as specified prior to our painters leaving your home or commercial business. 100% satisfaction is guaranteed. * We exceed all of our competitors painting warranties by offering a 3-year exterior warranty and a 5-year interior warranty on most interior and exterior painting or staining projects. * A comparison checklist is provided on our services page to assist you in making a decision on which painting and pressure washing firm to hire. * Dust and fumes, which are generated on most interior drywall or oil base painting projects, can be evacuated out a window by our turbine ducted fan and air control systems. This is a great benefit to your health and overall well being. * All exterior surfaces to be primed, painted or stained are first tested with our self-calibrated moisture instrument to ensure that the moisture content is near 15% or under. Studies indicate that the number one cause for exterior paint or stain failure is due to excessive moisture in the substrate prior to the application of paint or stain. * When we come out to bid your project, we present you with price on the initial visit. A packet is also provided for you which contains our insurance information and over 150 positive references with phone numbers. This packet also contains detailed information on what you can expect on your interior painting, pressure washing or exterior painting projects. Your painting and staining written warranty is also included.

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
When we come out to bid your project, it takes roughly 1 hour. You will have your price before I walk out the door. That price is never adjusted or added to unless you want more work done. If that is ever the case a change order is signed by both parties before any of the work is started. I try to give you more than one price to look at for comparison. For example, an on an interior painting bid, I might give you a price that includes the whole house, then give you a price without closets, then one without closets and ceilings.
What advice would you give a customer looking to hire a provider in your area of work?
Does the contractor provide references the day he comes out to bid your project? Does the contractor provide a 3 exterior and 5 year interior written warranty which is transferable to the next homeowner? Is the proposal clear and understandable stating preparation detail, number of coats, and type of paint or stain used? Does the contractor require 0 down payment on most interior and exterior projects? Does the contractor moisture test exterior substrates ensuring that moisture levels are under 15% before applying paint or stain? Does the contractor use employees rather than sub-contractors with over 50 years of combined experience? Is a supervisor on-site from start to finish? Does the contractor perform nation-wide criminal background checks and drug screenings on all his employees for your safety and well-being? Does the contractor have a written employee handbook with policies against loud music, smoking, and inappropriate language on the jobsite? Does the contractor provide a final walk-through at the end of the project ensuring each detail was completed according to the work order before we ask for the final payment? Is the contractor a member of his trade association, Painting and Decorating Contractors of America, www.pdca.org and Better Business Bureau? www.bbb.org Does the contractor have a website with photos and testimonials of his work? www.matthewspainting.com Is the contractor a registered contractor with the State of Indiana? Does the contractor carry 1 million in liability insurance, 1 million umbrella, and a Workmens Compensation policy on all his employees? Does the contractor take credit cards or offer other payment plans? Has the contractor completed over 6 months of safety training through Genesis Safety Consultants in Warsaw, Indiana and completed their 10 hour OSHA? Has the Contractor fulfilled the requirements of the Toxic Substances Control Act (TSCA) Section 402, and received EPA certification to conduct lead-based paint renovation, repair, and painting activities?