Duncan Home Services
Duncan Home Services

Duncan Home Services

Discounts available
Discounts available
$99/service call
estimated cost


Select a service
Zip code
Appliance brand

Online now

Introduction: We have over 34 years experience servicing, installing and solving problems with major appliances, furnaces, and air conditioners. Always know you can count on Duncan Home Services to get the job done right, and we back this up with our Thumbtack only 3 year warranty on repairs. Contact us now to schedule and receive your Free Service Call (with repair).
Overview

Hired 327 times

4 similar jobs done near you

Background checked

10 employees

11 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, PayPal, Zelle

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

18 photos

Specialties
Appliance type

, , ,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

220 reviews

5
83%
4
11%
3
3%
2
1%
1
2%

Read reviews that mention:


Collette S.

Appliance Repair or Maintenance

Washer wouldn’t fill. Once Justin arrived it worked fine! He determined that the issue was in the door lock mechanism. He found the part, but suggested I not order it yet. If the problem kept happening, he said I could call him and he would subtract today’s service call fee from the cost of the part. That sounded fair to me! Cost of “repair” $99 and he was done less than 18 hrs after I called to schedule the service. He also was completely professional and smiled (but didn’t laugh) when the washer worked fine the first time he tried it!

Details: Washer / dryer • Frigidaire • Residential

Duncan Home Services's reply
Thank You so much for this kind review. We appreciate you trusting Duncan Home Services with your appliance repair needs.
Aug 16, 2021
·
Verified
Keith C.

Appliance Repair or Maintenance

Needed advice for a repair/replace kitchen range decision. The tech was knowledgeable and experienced. Ultimately we decided to replace the oven because repair estimate did not make financial sense for stage of appliance life.

Details: Oven / stove • GE • Residential

Duncan Home Services's reply
Thank You for trusting us with all of your HVAC and appliance needs. We appreciate your time writing this review. Duncan Home Services
Jun 11, 2021
·
Verified
Vicky B.

Appliance Repair or Maintenance

The repair man Michael was very honest. We decided to buy a new washer instead of putting money into the washer that was leaking. I will be recommending them to my family and friends.

Details: Washer / dryer • Whirlpool • Residential

Duncan Home Services's reply
What an awesome review! We appreciate it and thank you for trusting us with your appliance and HVAC needs! Duncan Home Services
Apr 20, 2021
·
Verified
Dot M.

Appliance Repair or Maintenance

Because a part had to be ordered for the fridge, they had to come twice to the house. I was glad that Michael came both times. He explained everything he was doing, was very careful when moving the fridge so as not to scratch the new wood floor. The office was also very good at keeping me informed when the technician might arrive. I will definitely use Duncan Home Services again for future appliance repairs.

Details: Refrigerator • Whirlpool • Residential

Duncan Home Services's reply
Thank you for trusting us with all your HVAC and appliance needs! Thank you for this wonderful review!! Duncan Home Services
Mar 17, 2021
·
Verified
Jack a.

Appliance Repair or Maintenance

Technician did a thorough diagnosis, and gave us a reasonable bid on repair, but we chose to replace the brain-dead (nonfunctioning mother board) range instead.

Details: Oven / stove • Whirlpool • Residential

Duncan Home Services's reply
Thank you for being our customer and for this nice review. Let us know if you ever need help again with any Appliance or HVAC needs. Duncan Home Services
Oct 16, 2021
·
Verified
Credentials
Background Check

Tina Duncan

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Upfront and honest pricing. What you are quoted is what you pay.

  • What is your typical process for working with a new customer?

    1. Schedule an appointment time that works for you. BTW...You won’t experience the typical waiting on a repairman saga that could be all day. Our dispatch and scheduling system is the most efficient in the industry. (You’ll See) 2. We assess the problem, research parts if needed, create an exact quote to repair or replace. 3. Make repairs as agreed 4. Clean work area 5. Final- payment, email receipts, explain our 1 year warranty

  • What education and/or training do you have that relates to your work?

    34 years experience....NATE Certified for HVAC and NASTEC Certified for appliance repair.

Not what you’re looking for?

No problem: we have pros for every job.