Find a trane hvac repair service near you

Find a trane hvac repair service near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is the most common type of heating system?

The most common type of home heating system is a forced-air heating and cooling system. This type of heater involves a furnace, which is commonly powered by natural gas, forcing air through a series of ducts that distribute the hot air through different rooms in a house. Furnaces can run on other types of fuel, including electricity, propane and oil. This type of heating system is quite popular because it doubles as a path for air conditioning in the summer.

What is the most efficient heating system for a house?

Geothermal heating tends to be the most efficient way to heat a house when compared to traditional HVAC systems, according to the U.S. Department of Energy. Geothermal heat pumps (also called ground-source heat pumps) transfer energy to and from the ground to supply heat, cool air and hot water.

Note that one of the most important ways to boost efficiency, save electricity and lower your heating bills is to make sure your house is weather-tight and well-insulated.

Why is my air conditioner leaking water?

An air conditioner leaking inside the house is a common problem. It could indicate that the air filter is dirty. Or, one of the following may be the culprit:

  • Clogged condensate drain line
  • Leaky, damaged, cracked or rusted drain pan
  • Dirty or broken coils
  • Frozen evaporator coils
  • Broken condensate pump
  • Not enough refrigerant
  • Disconnected drain line

If your AC is leaking, contact a repair service to find out what the problem is — and how much it will cost to fix it.

How often should a heating system be serviced?

Many experts say a heating system should be serviced at least once per year. Specifically, the best course of action is to service a heating system in the fall before colder weather arrives. And, you should get your air conditioner serviced in the spring before the weather heats up. 

It’s especially important to hire a professional to perform repairs whenever you hear strange sounds, such as clanking, knocking or banging.

Does an HVAC technician need to enter my home?

Because most HVAC systems are located in the home, it’s likely that an HVAC technician would need to enter yours when working on the projects. However, there might be exceptions. Some HVAC systems are located in garages or in areas of the house that are sectioned off. During the consultation, ask your technician if they'll need to enter your home.

When you contact local technicians, ask if they’ll perform a video call in place of a traditional consultation. Be sure to send all materials like photos and documents digitally, and comply with all relevant guidelines.

What’s the best way to set up a consultation or an appointment with a HVAC technician during the COVID-19 pandemic?

To set up a safe consultation or appointment with an HVAC technician during the COVID-19 pandemic, start by comparing technicians in your area in an online search. Message or call technicians to ask whether they can perform a consultation over the phone or even over a video call. This way, they can assess the problem without increasing the risk of virus transmission by visiting your house. 

If it turns out the service is essential, you’ll need to follow CDC guidelines as well as local government guidelines to ensure everyone’s safety.

When should you replace a heating system?

The better care you take of your heating system, the longer it will last. The International Association of Certified Home Inspectors estimates the following lifespans for heating systems:

  • Heat exchanger: 10-15 years
  • Heat pump: 10-15 years
  • Furnace: 15-25 years
  • Electric radiant heater: 40 years

If your heating system is broken, hire a contractor or a repair service to take a look at it. They can help you determine if it makes financial sense to replace your system or spend money on repairs. The good news is that replacing your old furnace will give you the opportunity to take advantage of newer, more efficient furnaces that can save you money on heating bills from the first cycle. 

Are there ways to be safe if I hire an HVAC technician when social distancing?

If you decide to hire a technician for an HVAC repair or installation project, practice current social distancing guidelines. This may require remaining outside while the technician works or ensuring the technician can work in a sectioned-off area or outbuilding.

Comply with social distancing guidelines while the technician is performing work. Do not make physical contact with technicians, maintain at least 6 feet of distance between you at all times, sanitize all involved spaces and surface and pay using a digital platform instead of cash or a check.

Do HVAC technicians offer remote or virtual services?

Because HVAC technicians need to be physically present to do their work, they have not conventionally offered remote or virtual services. However, with the importance of social distancing due to COVID-19, the need for remote capabilities is greater than ever. If you come across a profile that states the HVAC technician or AC professional is offering remote services, message the pro to find out what those services include.

Consult with your technician to see if the technician will be able to perform a video call consultation. You can find local technicians near you by searching online.

Can I use digital payments to pay for central air conditioning services?

The use of digital payment platforms -- like Google Pay, PayPal, Zelle, Venmo and Square Cash -- is common among air conditioning technicians. Currently, the COVID-19 pandemic is improving the adoption of these platforms as a means of helping social distancing.

As you compare local air conditioning technicians online, contact them to see if they’ll accept digital payments. Also, discuss strategies for completing the job while complying with safety guidelines for reducing the risk of exposure.

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