"I was happy that they gave me a bit of a price break for arranging the two jobs right next door to each other. Since the neighbor's son had accidentally broken the window, the neighbor was paying for the repair. The men pointed out that another pane of glass had a crack. They said they it might break more as they repaired the one caused by the basketball. However, they were careful and so the neighbors didn't have to pay for two (I covered the older break). I appreciated their care and honesty. The only reason I don't give a 5 star is that they said they'd be here between 9-10 am and they didn't arrive until 11 and didn't call me. So, it took my entire morning. However, the work was great and I would call them again if needed."