Steve installed a new faucet in my kitchen along with a new soap dispenser and new sink strainer and garbage disposal flange. He did an excellent job working hard throughout the job, but if one thing went slightly wrong it was that during the process of securing the job, he asked me to send him a message with my address, scope of job and contact info. By "text", he meant a message to his cell phone. I thought all communication went through the Thumbtack app. Anyway, in the beginning, I had asked for a bid to install a new faucet, soap dispenser water lines and shut off valves. Steve had bid on that job. I was providing everything except the shutoff valves.
Later, I went to Lowes to pick up the materials needed. While there, the Lowes associate asked if I wanted matching sink strainer and garbage disposal flange. I said that I did.
When Steve later asked for the text mentioned above, I clearly stated that the job included the installation of a garbage disposal flange and sink strainer. Steve indicated had he seen that, his price would have been more. It seemed like the installation of the latter two items were the worst part of the job and made Steve very "frustrated". The more frustrated he became, the more difficult the job was. I went in and try to assist and together we got it done.
Having known it was not in the original scope and knowing Steve was out on the job when I made the change, I added some money to what I had agreed to pay know I too, was partially to blame for the mishap.