M&M Catering Company
M&M Catering Company

M&M Catering Company

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Introduction: We provide top-notch exceptional catering for any event, small or large. From office parties, wedding receptions, or family reunions, we will make your event a memory that you can cherish forever.
Overview

Hired 2 times

5 employees

12 years in business

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Reviews
1.0

1 review

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Scott M.
Dec 15, 2014
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Hired on Thumbtack

Hired on Thumbtack

I was not going to leave a review but when I sent three messages to Carlos that were never returned I decided I was fed up. Food came freezing cold, was not prepared correctly to warm up, one of the tins started burning through due to this being done incorrectly, and dessert was never even delivered (this was something Carlos threw in for free but never delivered). The quality of the meat was good, but everything else was so poor that I have absolutely no intention of doing business with this individual again. Embarrassing for me and the effort that was put in to my party. All 13+ of the individuals were plenty upset as well and I was more than willing to give them the name of the catering company that they now have no intention of ever using.
M&M Catering Company's reply
Scott, I apologize for the service that you and your party received. I take full responsibility for the lack of services that my staff provided you. I am very upset about this and more so that I was unable to attend your event to service it myself. I have remedied the situation on my end with that employee that is no longer working for me. I can't stress enough how extremely sorry I am for this happening to you and I would like the opportunity to rectify this issue. I would like to provide you with food for another time for the same people. Please allow me the opportunity to show you how much we really do care about satisfying you and your guests. It will be at no charge to you and I will personally handle the event from beginning to end. I hope you will consider this and allow me the opportunity to make you happy. Again, I sincerely apologize for any inconvenience this may have been to you and your event.
Wedding and Event Catering