FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Redwood & Iron Plumbing provides upfront and transparent pricing before work begins. Service call fees may apply depending on the project, but that fee is credited toward approved repairs in many cases. We focus on high-quality workmanship, reliable materials, and clean professional installations rather than rushed or temporary fixes.
- What is your typical process for working with a new customer?
We start by discussing the customer’s plumbing issue, project goals, or concerns. After evaluating the job site, we provide recommendations and a detailed estimate before any work begins. Once approved, we complete the work professionally, keep the work area clean, and test all systems to ensure everything is operating properly before leaving.
- What education and/or training do you have that relates to your work?
Redwood & Iron Plumbing is built on hands-on field experience in residential and commercial plumbing systems, including water, drain, vent, gas, and fixture installations. We stay current with plumbing codes, safety practices, and modern installation methods to provide dependable and code-compliant work for our customers.