If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Benjamin Franklin Plumbing of Wichita is your local choice for 24/7 emergency plumbing, water heater repair, and drain cleaning. Serving Wichita, Derby, Andover, and surrounding areas, we are home of the 'If There’s Any Delay, It’s You We Pay™' guarantee. Our licensed plumbers specialize in sewer line repairs, tankless water heater installation, sump pumps, and gas line leak detection. Whether it's a clogged toilet or a whole-house repipe, our drug-tested and background-checked technicians provide upfront pricing and clean, professional service. Voted a top-rated Wichita plumber for over 70 years.
Overview
Current Top Pro
Hired 3 times
Serves Wichita, KS
Background checked
20 employees
76 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Great 4.8
100 reviews
5
92%
4
2%
3
2%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brian B.
Jun 6, 2026
•
From Google
Seth was very good. He accomplished the work quickly and efficiently and helped us solve our plumbing problems. I wouldnt hesitate to recommend him to anyone wth the same difficulties. Seth was definitely the hero of today!
Benjamin Franklin Plumbing of Wichita's reply
Thank you for the perfect rating! We're pleased to know you had a great experience.
Arika O.
Jun 8, 2026
•
From Google
Tim was very professional and knowledgeable about what we needed to do to get the most efficient repair of our water softener.
kathy P.
Jun 8, 2026
•
From Google
My service person was kind, efficient and respectful of my home. He answered my questions in a thoughtful and knowledgeable manner. My service was a followup warranty inspection and drainage of my Hot water heater.
Matthew J.
Jun 4, 2026
•
From Google
I had an outstanding experience with Alex S. from Benjamin Franklin Plumbing. From the moment he arrived, he was punctual, professional, and extremely courteous. He conducted a thorough assessment of our homes plumbing system, taking the time to explain his findings clearly and answer all of our questions.Alex demonstrated exceptional technical knowledge and expertise throughout the service call. Beyond addressing our immediate concerns, he provided valuable insights and practical recommendations that will help us maintain our plumbing system and avoid future issues.What impressed me most was his genuine commitment to customer service. He was respectful of our home, attentive to our needs, and focused on ensuring we fully understood our options. Alex is exactly the type of skilled, trustworthy professional you would want representing your company.I highly recommend Alex without reservation and would gladly request him again for any future plumbing needs. Benjamin Franklin Plumbing is fortunate to have such an outstanding employee on its team.
Benjamin Franklin Plumbing of Wichita's reply
We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Camille K.
Jun 3, 2026
•
From Google
Big shoutout to Rudy for coming out and replacing my spigot when it would not shut off. It was after hours and he was so helpful especially with it being so late. He did a great job!
Benjamin Franklin Plumbing of Wichita's reply
Thank you for the high praise! We're glad you enjoyed our service.
Credentials
Background Check
Jason Clark
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.
What is your typical process for working with a new customer?
Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.
What education and/or training do you have that relates to your work?
Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on!
-Skilled Professionals-
Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner.
-Friendly & Courteous-
Respecting our customers is one of our core values. We will treat you and your home with consideration.
-Clean-
Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave.
-Drug-Tested-
Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws.
At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.
