If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Benjamin Franklin Plumbing of Wichita is your local choice for 24/7 emergency plumbing, water heater repair, and drain cleaning. Serving Wichita, Derby, Andover, and surrounding areas, we are home of the 'If There’s Any Delay, It’s You We Pay™' guarantee. Our licensed plumbers specialize in sewer line repairs, tankless water heater installation, sump pumps, and gas line leak detection. Whether it's a clogged toilet or a whole-house repipe, our drug-tested and background-checked technicians provide upfront pricing and clean, professional service. Voted a top-rated Wichita plumber for over 70 years.
Overview
Current Top Pro
Hired 6 times
Serves Wichita, KS
Background checked
20 employees
76 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Shower or bathtub problem
Shower or bathtub type
Showers
Bathtubs
Combination shower and bathtubs
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
101 reviews
5
88%
4
6%
3
1%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Matthew M.
2 weeks ago
•
Hired on Thumbtack
The technicians arrived on time, very professional. They kept a clean area while working, very detailed in the work being done and what the cost was going to be. Definitely recommend for any plumbing needs.
Plumbing Pipe Installation or Replacement
Iliana R.
Sep 29, 2026
•
From Google
Rudy explained everything about my concerns and resolved all of my issues. The price was a bit high, but Im more at peace with the results.
Benjamin Franklin Plumbing of Wichita's reply
We're so glad we could bring you peace! Plumbing can stressful and expensive but we strive to make sure that our repairs last and that they're right the first time!
Marie S.
Sep 30, 2026
•
From Google
This company got us their schedule quickly. Our home warranty company could not get us an initial appointment until next week for a leaking water heater. Benjamin Franklin initially was scheduled for the next day but they came out same day we called and had the water heater replaced on the same day. Garrett was extremely professional and highly recommend this company.
Benjamin Franklin Plumbing of Wichita's reply
Marie thanks so much for letting us know that Garrett did a great job! We specialize in same-day water heater replacement and we're so glad we could get you hot water!
Wendy J.
Sep 28, 2026
•
From Google
Justice was very professional and courteous. Showed me and explained to me the work completed. Was quick to make the repairs needed.
Benjamin Franklin Plumbing of Wichita's reply
Thanks for the feedback Wendy! Justice has been doing a fantastic job!
Lita M.
Sep 24, 2026
•
From Google
Thank you Ryder for conducting a full plumbing inspection. He was so patient with me, answered all my questions, and was very knowledgeable. Gave me a quote that I can work on with my budget,
Benjamin Franklin Plumbing of Wichita's reply
We love to hear this Lita! Ryder is great at passing on his plumbing knowledge so you can make the right decision for your home and budget!
Credentials
Background Check
Jason Clark
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.
What is your typical process for working with a new customer?
Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.
What education and/or training do you have that relates to your work?
Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on!
-Skilled Professionals-
Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner.
-Friendly & Courteous-
Respecting our customers is one of our core values. We will treat you and your home with consideration.
-Clean-
Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave.
-Drug-Tested-
Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws.
At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.
