FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What You Should Know About Our Pricing Transparent Pricing: We believe in clear, upfront pricing with no hidden fees. All costs are detailed in your proposal so you know exactly what to expect. Custom Quotes: Each project or service is unique, so we provide personalized quotes based on your specific needs and requirements. Discounts: We occasionally offer discounts for first-time customers, referrals, or bundled services. Be sure to ask about any current promotions! Payment Terms: We outline payment terms in advance—typically, a deposit is required to begin work, with the balance due upon completion or at agreed project milestones. Additional Fees: If your project scope changes or requires extra services, we’ll discuss any additional fees with you before proceeding. No surprise charges. Flexible Options: We strive to work within your budget and can offer flexible solutions or phased approaches when needed. If you have any questions about our pricing or want a detailed quote, just let us know—we’re happy to help!
- What is your typical process for working with a new customer?
Our Process for Working with New Customers Initial Consultation We begin by scheduling a conversation to understand your needs, goals, and expectations. This helps us get a clear picture of what you’re looking for and how we can best assist you. Needs Assessment Next, we conduct a thorough assessment of your requirements. This might involve gathering additional information, reviewing existing materials, or discussing your preferences in more detail. Proposal & Agreement Based on our understanding, we prepare a customized proposal outlining our recommended solutions, timeline, and pricing. Once you’re comfortable with the plan, we formalize our agreement and set clear deliverables. Onboarding We guide you through our onboarding process, which may include setting up accounts, introducing you to our team, and providing any necessary training or resources. Project Execution Our team gets to work, keeping you informed throughout the process. We provide regular updates, address any questions promptly, and make adjustments as needed to ensure your satisfaction. Review & Feedback Once the project or first phase is complete, we meet with you to review the results, gather your feedback, and make any necessary refinements. Ongoing Support Our commitment doesn’t end with project delivery. We’re available for ongoing support, maintenance, or future projects to help you continue achieving your goals. We pride ourselves on clear communication, transparency, and delivering great results every step of the way.
- What education and/or training do you have that relates to your work?
Education and Training Related to Construction I’m currently a college student, which allows me to combine formal education with real-world experience in the construction field. In addition, I hold an OSHA certification, which means I’ve been trained in workplace safety standards and best practices. This background helps me approach every project with a strong foundation in both the technical aspects of construction and the importance of maintaining a safe work environment.