- What should the customer know about your pricing (e.g., discounts, fees)?
If it’s a large job, their will be discounting available as well as fees that I can cut if it’s suitable.
- What is your typical process for working with a new customer?
Start with the most reasonable price, show them that I will be loyal to them and therefor hopefully I will receive that back.
- What education and/or training do you have that relates to your work?
6 years of working under a flooring contractor who has taught me the ins and outs of flooring.