If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Derby Strong Garage Doors was built by techs who’ve spent years in the field fixing, maintaining, and installing every kind of door and opener. After helping other companies grow, we started our own shop on three simple values: craftsmanship, integrity, and Kentucky pride.
Based in Lexington, we serve the greater metro—fast. From 24/7 emergency break-fix to same-day spring and cable replacements, opener installs and smart upgrades, tune-ups, safety inspections, and custom door design mockups, we do more than the basics. You get honest diagnostics, upfront pricing, and workmanship that’s warranted—no call-center runaround, just a local team that shows up when we say we will.
We’re neighbors first and contractors second. That means treating your home with care, communicating clearly, and giving back to the community we work in through local charity support and volunteer days. When reliability matters most, count on Derby Strong to get the job done right.
Overview
Current Top Pro
Hired 9 times
Serves Lexington, KY
Background checked
3 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Customers rated this pro highly for punctuality, professionalism, and responsiveness.
Exceptional 5.0
13 reviews
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Linda R.
2 weeks ago
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Hired on Thumbtack
Derby Strong Garage sent a subcontractor. It was a Sunday afternoon. The sub was A.J. (859-539-7444) with "Tedious Tasks." He was very good, prompt and efficient.
Details: Repair • Track or rollers • Home
Derby Strong Garage Doors's reply
Thank you, Linda. We appreciate you choosing Derby Strong Garage Doors. We’re glad the technician was prompt, professional, and able to take care of your garage door repair efficiently. Thank you for taking the time to leave us a review.
Garage Door Repair
Henry C.
Nov 22, 2025
Derby Strong showed up on time and fixed my garagedoor quickly. They explained everything clearly and didn’t try to upsell anything. Really glad I called them.
Derby Strong Garage Doors's reply
Thanks so much, Henry!
We’re really glad we could get your door taken care of quickly. Clear communication and no-pressure service are big priorities for us, so it means a lot that you noticed. If you ever need anything with your door or opener down the road, Derby Strong is always here to help. Thanks again!
Jason M.
Aug 12, 2026
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From Google
Will be recommending to friends and family. Very responsive even after hours. Installer arrived on time. He was knowledgeable and quickly diagnosed the issue with our opener. We choose to install a new opener and replace rollers. Very happy with the new opener, the service provided, prices and the communication. Will definitely be calling again in the future if needed.
Derby Strong Garage Doors's reply
Thank you, Jason! We’re really glad you’re happy with the new opener and rollers. We appreciate you choosing Derby Strong and taking the time to share your experience. If you ever need anything, we’re always here to help!
Jim M.
Jul 22, 2026
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From Google
I can't begin to tell you how impressed I was with Tony. As someone who is very handy, I recognized in short order that Tony is very skilled at his job. Also it was taken care of very quickly as in a few hours. I have the knowledge to to do it but not the physical ability anymore. Tony is in my cell phone so I can pass it on to anybody needing your service.
Derby Strong Garage Doors's reply
Jim, thank you for taking the time to share such thoughtful words. It means a great deal to hear how impressed you were with Tony’s skill and quick service, and we’ll be sure to pass your message along to him. Knowing you feel confident recommending us to others is one of the greatest compliments we could receive, and we truly appreciate your trust.
Alex S.
Jul 7, 2026
•
From Google
Very upfront about the price. The installer Tony was really nice and got the job done pretty quickly. Will use again in the future.
Derby Strong Garage Doors's reply
Thanks, Alex! We’re glad Tony was able to help and that everything was done quickly and upfront. We appreciate you choosing Derby Strong Garage Doors and look forward to helping again in the future.
Credentials
Background Check
Guy Mei-Tal
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in full transparency—no hidden fees or surprise charges. Every job is quoted up front after a quick inspection, and we walk you through the options before starting. Our pricing is fair and competitive for quality parts and professional installation. We also offer package discounts for multiple repairs and seasonal tune-up specials.
What is your typical process for working with a new customer?
We start with a quick phone or online consultation to understand the issue and schedule a convenient service time. When our technician arrives, they perform a safety inspection, diagnose the problem, and review repair or replacement options with you before doing any work. Once approved, most repairs are completed on the spot, and every job ends with a full function test and cleanup.
What education and/or training do you have that relates to your work?
Our team is made up of trained garage door professionals with years of hands-on experience in installation, repair, and safety systems. We stay current with manufacturer certifications, safety courses, and the latest opener and smart-home technology to ensure every job meets industry standards.
