FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, level of detail, and frequency of service. Every home or office is different, so we take time to give accurate quotes — no surprise fees later. Most homes start at $150 for a standard clean and $250 for a deep clean We offer: ✨ Free quotes & walkthroughs (virtual or in person) ✨ Package discounts for recurring cleanings (weekly, biweekly, monthly) ✨ Referral savings when you send a new client our way ✨ Fair flat rates — never hourly guesswork ✨ All supplies and equipment included We believe in honest, upfront pricing — quality cleaning at a fair rate that respects both your space and your budget.
- What is your typical process for working with a new customer?
🧽 Our Process for Working With New Customers We like to keep things simple, clear, and stress-free: Quick Chat or Walkthrough – We start with a short call or in-person/virtual walkthrough to understand your space, cleaning needs, and priorities. Customized Quote – You’ll receive a detailed quote based on your space size, condition, and cleaning goals — no surprise fees later. Scheduling – Once you’re ready, we find a day and time that works best for you. We’re flexible with mornings, evenings, and weekends. Professional Cleaning – Our team arrives on time with all supplies and equipment, ready to make your space shine. Final Check & Feedback – Before we leave, we make sure you’re completely satisfied. Your feedback helps us continue providing 5-star service every time. Whether it’s your first cleaning or the start of ongoing service, we want the experience to feel smooth, friendly, and dependable.
- What education and/or training do you have that relates to your work?
I’ve spent years learning what it takes to deliver professional-quality cleaning that’s efficient, detailed, and safe for every type of space. Hands-on experience: Over [X years]* in residential, Airbnb, and commercial cleaning — specializing in deep cleans and turnover work. Ongoing training: Regularly update our methods on sanitation, eco-friendly products, and surface care for different materials. Leadership & business training: Experience in team management, customer service, and business operations to ensure every client has a smooth, professional experience from start to finish. Every job has taught me the value of consistency, care, and communication — and that’s what I bring to every client’s space.