FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in 100% transparent pricing with NO contracts and NO hidden fees. Monthly Valet Subscriptions: 🏷️ Starter Plan ($49/mo): Up to 2 cans, 1x week. 🏷️ Premium Plan ($65/mo): Up to 4 cans, 2x week. 🏷️ Elite Plan ($79/mo): Up to 6 cans, 2x week + long driveway. One-Time "Excess Trash" Removal: 🚛 Minimum Trip Fee ($135): Includes labor & disposal for the first 6 bags. ➕ Add-On: Just $5 per bag after the first 6. 🛑 Max Cap ($299): Flat rate for a full truckload (approx 40 bags).
- What is your typical process for working with a new customer?
It is simple and hassle-free! 1️⃣ Select Your Service: Choose a weekly plan or a one-time pickup. 2️⃣ Get Scheduled: We confirm your pickup day immediately. 3️⃣ Relax: We handle the rest! For one-time pickups: We will confirm the bag count with you upon arrival to ensure the price is exactly what you expect before we load a single bag.
- What education and/or training do you have that relates to your work?
Experience is our best teacher! 🏆 I have personally owned and operated 13 short-term rental properties for over 5 years. ⏳ In that industry, I learned that a missed trash pickup is a disaster. I understand firsthand that reliability is everything. 🚛 We built Zoro Property Services on those same strict standards of punctuality and dependability. We treat your home with the same urgency and care as we do our own properties. ✅