Introduction: I take great pride in every job, large or small. I service systems as though they were my own, and I bring that energy to every job. Previous clients become repeat clients because they know that I will be on time, every time, and make sure that the job is done right the first time. The end user, or buyer's client, see me as an extension of the company that they are doing business with, so I treat them with respect, and explain the job to them along the way so that they stay informed of every aspect. Buyer's accounts of my performance remain the highest in the region because I strive to outperform other technicians and provide professional customer service during the course of the job.