CertaPro Painters of Shreveport
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Dick's Sporting Goods remodel
The Chocolate Crocodile
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- Frank & Debora P.
Michael oversaw our exterior paint job being sure his employees were staying on schedule (taking weather into consideration). He consistently communicated with them and us. He made sure to answer any questions we might have and made absolutely sure we were satisfied with the job. Which we are! We would definitely recommend Michael Smart/ CertaPro!May 14, 2019CertaPro Painters of Shreveport's reply
Thank you once again for allowing me to work on your beautiful home! I am so glad we could please you with the results.
- molly matthews
CertaPro Painters did a great job painting our home. Mr. Smart was very professional and the crew on site was friendly and respectful. They answered all of my questions and provided a detailed quote and a great warranty. I will definitely work with them again.Sep 29, 2017Review from GoogleCertaPro Painters of Shreveport's reply
Thank you for your kind words!
- Hayden W.
CertaPro is a very dependable company to work with. They do what they say they will do when they say they will do it. Their pricing is very transparent so there are no surprises. I am very comfortable letting their team work in my home.May 20, 2019CertaPro Painters of Shreveport's reply
- Carolyn C.
They were very professional. Did a great job. Very trust worthy. Went out of their way to be sure we were pleased! We highly recommend them! Carold & Carolyn Copeland.May 15, 2019CertaPro Painters of Shreveport's reply
Thank you so much!
- David Causey
WE had a fast response to our call. Brady came out and gave use a fair bid on re-staining our front door units. Mike came out and did a GREAT job. All that was done was a wonderful job, at a fair price, in a professional way.May 8, 2018Review from GoogleCertaPro Painters of Shreveport's reply
Thank you! This means a lot to me, as it is the kind of service we can build the business on. We only hire the better painters to give our customers professional service at a fair price.
- What should the customer know about your pricing (e.g., discounts, fees)?We do a custom quote for each job. We want to understand your vision for the project and we need to physically see the job to provide the most accurate price and gauge the scope of the work. Wall heights, surface repairs, surface textures, paint quality, etc. all play a role in the price. We always offer 5% discount to veterans, active duty military and retirees. We may occasionally offer other promotions.
- What is your typical process for working with a new customer?We contact the customer after receiving their estimate request and gather some basic information over the phone, then set up a specific time for an free, onsite estimate. We listen to the customers needs and expectations for the project, then enter the project details in our computer to create the proposal for the project. We review the proposal with the customer to ensure all the details were captured, embracing questions from customer. We give you a detailed, written proposal on the spot. Our prices are based on standards CertaPro has developed over the past 27 years.
- What education and/or training do you have that relates to your work?I run the business and I have an MBA. My residential salesman is a very good painter who ran a successful local home remodeling firm for several years. We both, and my production manager, have had training from CertaPro on various aspects.