FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Robert Brown Plumbing, we believe in honest, upfront pricing with no hidden surprises. Here’s what you can expect: ✅ Free Estimates – We’ll assess your issue and give you a clear, no-obligation quote before any work begins. 💧 Fair & Competitive Rates – Our pricing reflects the quality of our workmanship and the experience we bring to every job. 🛠️ No Hidden Fees – What we quote is what you pay—plain and simple. 📋 Custom Quotes for Every Job – Whether it’s a small repair or a full installation, we tailor our pricing to fit the scope of work. If you have a budget in mind or need a custom plan, just ask—we’re here to work with you! 📞 Call us today or message us to get your free estimate.
- What is your typical process for working with a new customer?
Our Process for New Customers at Robert Brown Plumbing LLC We make it easy and stress-free to get quality plumbing help. Here’s what you can expect when you work with us for the first time: Initial Contact Give us a call or send a message! We’ll listen to your issue, answer any questions, and schedule a convenient time for a visit. On-Site Assessment A professionally trained plumber will arrive on time, inspect the problem, and explain what’s going on in clear, simple terms. Professional Service Once approved, we’ll get to work using high-quality materials and proven techniques to ensure lasting results. Clean-Up & Final Walkthrough We treat your home with respect—cleaning up when the job is done and walking you through the finished work to ensure you're satisfied. Follow-Up Support Have a question afterward? We’re just a phone call away. Our work is backed by quality service and a commitment to your peace of mind.
- What education and/or training do you have that relates to your work?
The company holds the following licenses: Louisiana Master Plumber License (LMP #1548) Louisiana Contractor License (#50292) These credentials reflect their commitment to professional standards and quality workmanship. 📚 Ongoing Education & Training To stay current with industry advancements, the team regularly engages in continuing education. This includes learning about new plumbing techniques, tools, and code updates, ensuring that they provide the most effective and up-to-date solutions for their clients. 👷 Skilled & Experienced Team With over 70 years of combined experience, Robert Brown Plumbing's professionals bring a wealth of knowledge to every project. Their expertise covers a wide range of services, from residential repairs to complex commercial installations ✅ Background Checks & Drug Testing The company ensures the reliability and safety of its staff by conducting thorough background checks and drug testing for all employees. This practice underscores their dedication to professionalism and customer trust For more information or to schedule a service, you can contact Robert Brown Plumbing LLC by *********************************************