FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price based on the size of the home, level of cleaning needed, and frequency of service. We offer transparent, upfront quotes with no hidden fees. Every home and family is different, so we tailor our pricing to ensure you receive the highest-quality service for your needs and budget.
- What is your typical process for working with a new customer?
We start with a short consultation to understand your home, your expectations, and your priorities. Then we match you with one of our trusted, vetted cleaning professionals. Before the appointment, you’ll receive confirmation details. After your cleaning, we check in to ensure you’re fully satisfied — your peace of mind and comfort come first.
- What education and/or training do you have that relates to your work?
Our cleaning partners are experienced professionals who have a proven track record in residential cleaning. We verify experience, check references, and ensure every cleaner meets Eleve Cleaning Co.’s quality standards. We also provide ongoing training and guidance to maintain consistency and excellence across every home we service.