Lex Machina Remote Support Services
Lex Machina Remote Support Services

Lex Machina Remote Support Services

$60
Starting price


Responds within a day


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Introduction
I specialize in remote technical support, helping you solve computer issues quickly and clearly — no house call necessary. Whether your system is running slow, won’t start, or you're stuck dealing with email errors, Windows updates, settings, or strange pop-ups, I’ll walk you through the solution step by step in plain English. With a background in IT support, system administration, and customer service, I bring a calm, professional approach to every job. I treat every issue — big or small — with the same care and attention, making sure you understand what’s happening and how we’re fixing it. 💻 Common Issues I Help With: Computer won't boot or crashes frequently Windows or macOS running slow Virus/malware removal Printer, email, and network setup Troubleshooting updates, drivers, or weird error messages 💲 Rates & Payment: I charge a $35 minimum, which covers the first 30 minutes of service. Most basic issues can be resolved within this time. For more complex problems, I’ll always let you know upfront before continuing. ⭐️ New! Subscription Support (Coming Soon): I’ll soon be offering an optional subscription plan for clients who want: Ongoing monthly support Priority response time Preventive maintenance checks Peace of mind knowing help is always a message away
Overview

Hired 23 times

Serves New Orleans, LA

Background checked

1 employee

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, Square cash app, and Venmo.

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and value.

5.0

3 reviews

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pro avatar
Naomi C.
Apr 28, 2025
Lex was able to fix all my problems and get me up and running in no time
Lex Machina Remote Support Services's reply
Thanks so much, Naomi! I’m really glad I could get everything back up and running for you quickly. It was a pleasure helping out—let me know anytime you need tech support or advice. I’ve got your back!
pro avatar
Buxuan L.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

detailed instruction on plans

Details: Mac (Apple) • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Alexis C.
Apr 28, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Responded quick and gave me good solutions

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Lex Machina Remote Support Services's reply
Thank you so much, Alexis! I'm glad I could help and really appreciate you taking the time to leave a review. If you ever run into another issue—or just have a tech question—don't hesitate to reach out. Always happy to assist!
Computer Repair
Credentials
Background Check

Lex Putnam

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