FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary depending on the quantity , and snacks/assemblies.
- What is your typical process for working with a new customer?
Step by Step: ORDER 1. Place your order. (BE SURE TO PUT SPECIAL INSTRUCTIONS IF NEEDED) PROOF 2. Once payment is received, proofs are sent out within 3-4 business days to the above email address. Orders with new custom layouts may take up to 1 week. PLEASE REVIEW THE PROOF CAREFULLY, ALSO SPELL CHECK. IF YOU APPROVE THE LAYOUT AND SOMETHING WAS INCORRECT NO REFUNDS WILL BE GIVEN. Please email OK TO ASSEMBLE, if no changes need to be made. It is important that you approve or make changes to the layout in a timely manner. Remember we are on a time frame, in order to get your order ready on time for your event. ASSEMBLED 3. After layout is approved, it can take 5 business days to complete your order. This means 5 business days from the day I get an email from you that says OK TO ASSEMBLE. REFUNDS These product(s) are custom handmade with custom layouts that take time to create, so therefore NO REFUNDS WILL BE GRANTED, UNDER ANY CIRCUMSTANCES, EVEN IF YOU DIDN'T APPROVED TO ASSEMBLE. COPYRIGHTS: All items purchased are for your personal use only, and should not be shared, altered, duplicated or resold. Commercial use is not allowed. Any characters used are not being sold and are included for free. The price of the products is strictly for the time spent customizing it with your information and photo. Character copyrights belong to their original owners. I DO NOT CLAIM OWNERSHIP OF THE LICENSE USED IN MY DESIGNS.
- How did you get started doing this type of work?
I love art, I am an artist at heart.