Souza & Silva cleaning company
It’s free with no obligation to hire
Current Top Pro
Hired 140 times
4 years in business
Cash, Check, Paypal, Venmo, Zelle
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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Souza & Silva did a very good job at cleaning our house.Sep 2, 2019VerifiedSouza & Silva cleaning company's reply
Thank you 🙂
They texted to me to tell me they would be late, but they were 3 hours late. Like most cleaning services, they did not speak English and it was difficult to give directions. They did a SUPERIOR job cleaning - dusting, too. Everything was sparkling.Aug 30, 2019VerifiedSouza & Silva cleaning company's reply
Thank you 🙂
We ordered deep cleaning after floor refinishing (lots of dust everywhere). There was almost no furniture. I specifically asked about cleaning baseboards and inside kitchen cabinets (empty) and I was promised that they will be cleaned. Half of baseboards and kitchen cabinets were not cleaned. Even the kitchen cabinets handles had lots of dust. Windows had water stains. I had to clean myself after the cleaning.Oct 22, 2019VerifiedSouza & Silva cleaning company's reply
Good evening I apologize for the fact, all the radapos were cleaned and cabinets also the house all your husband washed the windows outside and my cleaning was only cleaning the interior windows, and every house was properly checked by your husband when leaving the cleaning yet I asked if everything was as agreed he said yes and made me the payment so I do not understand where was all this filth that her husband in the cleaning lied with me all the time looking not realized nor I, we take care of our work and have serenity With the commitment and commitment to service to our customers, I apologize for something else I do not agree with your complaints after 4 days of cleaning
I was super impressed with this cleaning service! Great price, good communication, and amazing results.Aug 20, 2019VerifiedSouza & Silva cleaning company's reply
Thank you 🙂
Thank you so much for cleaning the house. I could not be on site during the cleaning and I appreciate the open communication which allowed us success on the project. Thanks againJul 19, 2019VerifiedSouza & Silva cleaning company's reply
Thank very much 🙂
Thaiany De Souza
- What should the customer know about your pricing (e.g., discounts, fees)?my prices are competitive in the market and always try to adjust the values to the service proposed by the customer, my prices of deep cleaning are different from the prices of the regular cleaning the house of the customers, always thinking about it, I end up giving a discount
- What is your typical process for working with a new customer?I remain friendly to new clients always, trying to be providing flexible schedules to both parties within my schedule, and established time schedules are all welcome to know my work done with love and care.
- What education and/or training do you have that relates to your work?I worked at a cleaning company where I got all my training how to do my job and how to serve customers satisfactorily where they feel comfortable.