Deep Cleaning Carpets

Providence, RI

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About this pro

How does your service stand out?

Because I will not leave until I achieve the best results possible. My clients come first.

What do you enjoy about the work you do?

Getting my clients carpets and tile and grout cleaned and seeing there expressions when I'm done.

Location

Providence, RI 02906

Background check

Complete

Years in business

4

Number of employees

2

Times hired on Thumbtack

181

Reviews

125 Reviews
  • Jacqui D. May 27, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Scott was very prompt and polite when returning my messages, however he asked to reschedule and then didn't show up. Still hasn't returned my messages. It's a shame because he seemed like he'd be a pleasure to work with, but the communication is lacking.
    Scott A. May 28, 2017

    She is 100% correct. I admit it. I am wrong. We had an appointment at 11am. I text her 3 hours earlier to come at 4pm and she was very nice. What happened was I had a family emergency the night before and didn't get any sleep. After we rescheduled to 4pm I closed my eyes and woke up at 6pm. Right away I called her but it was too late. I apologized to her and hung up. I am hearing impaired and didn't hear the alarm. This is no excuse but the reason. I am taking precautions so this won't happen again.

  • Paula W. May 26, 2017
    Commercial Carpet Cleaning
    Verified Review
    Great job cleaning the carpet in a very busy restaurant. Thank you Scott
  • Amanda M. May 12, 2017
    Carpet Cleaning
    Verified Review
    Great communication! Would hire Scott in the future.
  • William G. May 6, 2017
    Carpet Cleaning
    Verified Review
    Has an old fashion monster machine that I had to help him carry to the 2nd floor.My wife had to help him carry it downstairs because I had to go out.Had gotten just waxed hardwoods floors stained with chemicals.Would not stop talking and was very sloppy. Rugs did come cleaner but took 2hrs, and to get him to leave was very stressful for me and my wife as we were packing our home to move to another state that day.
    Scott A. May 7, 2017

    This review is quite baffling. This customer appeared to be very nice. They complimented me on my results the whole time that I was there. They were already packed and the house was empty. There stress was they wanted to leave at 8pm to beat the rush hour traffic. I was finished at 5:30. As far as my machine goes, it is considered to be the top of the line and its not old fashioned. It was manufactured with the newest technology as of 3 yrs ago and it only weighs 90 pounds. I pull it up the stairs several times a day. They had this tight spot at the top of the stairs and just asked William if he could just guide around the corner up just 3 steps. I spent a little extra time so that I could do the best job possible to help them sell there home. I guess they don't appreciate that. When I was done, I shook Williams hand and wished them a smooth relocation and Good Luck. William gave me a 20 dollar tip and said I did a great job. This review just doesn't jive with what actually happened.

  • Crystal D. Apr 28, 2017
    Rug Cleaning
    Verified Review
    Scott was very professional and knowledgeable. He did an excellent job of cleaning our braided wool rug that our toddler threw up on. Completely removed the stain as well as the odor. We will definitely use him in the future and recommend him to friends and family.
  • Meghan G. Apr 26, 2017
    Carpet Cleaning
    Verified Review
    Great deal - friendly staff too!
    Very fast, efficient and affordable services!
  • Steve Z. Apr 19, 2017
    Carpet Cleaning
    Verified Review
    Nice job!
    Very great person! Very great job done. And we had a great conversation. Highly recommend.
  • Jim T. Apr 15, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Great experience!
    Scott deep cleaned my microfiber sectional and it came out perfect! He was very responsive and was upfront with the cost and the process. We will have him back again when it is time for another cleaning.
  • Joel A. Apr 11, 2017
    Carpet Cleaning
    Verified Review
    Gets the job done
    Scott works as long as it takes to get the job done right. He did both a rug and couches for me. Very reasonably priced compared to competitors. I will use him again.
  • Mark S. Apr 5, 2017
    Carpet Cleaning
    Verified Review
    Amazing service and quality for the price
    Scott was incredibly flexible, fit me in at exactly the time I needed the job done. I had a very small window of time to get my carpets cleaned and he accommodated me perfectly. He showed up right on time, was friendly and professional. I had my doubts that some of the stains were going to come out, but he managed to get everything looking completely new. He kept right to his quoted price, even though the room he had to do was a little bigger than he expected. I have had my carpets cleaned by several other companies and they were nothing to write a review about. I will definitely be using Scott again. I had no idea just how dirty my carpets and rugs were until I saw how clean they were after he was done!
  • Maria V. Mar 25, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Scott is very prompt, courteous and professional!
  • Kristin M. Mar 21, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    A more than satisfied customer
    The service was perfect! The couch came out beautiful. Scott is a very nice person, friendly, thorough, and takes a lot of pride in his work. I even had him do some rugs and they came out beautiful as well... I will definitely be calling on him again.
  • Tiffany O. Mar 11, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Horrible
    Horrible...I hate to be so blunt but my experience with Scott was just horrible. I requested to have my sofa and loveseat cleaned. He came and only did one side of all of the cushions. He also spilled water all over the living room and kitchen floors and left my area rugs soaked. He was intrusive and requested I give him a five star rating on Thumbtack despite being two hours late for the job. After he left, I noticed that only one side of the cushions was cleaned. I called him shortly after he left, and he stated it was standard to only do one side. When I asked him to come back and finish the job, he said he couldn't because he was already on the highway. I would not recommend this company to anyone.
    Scott A. Mar 12, 2017

    Hi Tiffany, I had a scheduling conflict And I called you and ask you if I can come later in the afternoon Your reply was "sure". I normally clean only one side of the cushions unless otherwise requested. I removed the cushions and vacuumed underneath while examining whether or not they need cleaning. Floors get wet from over spray but I cleaned it up. While filling up my machine with water, I bumped into my machine while getting ready to pour my bucket of water into it and some water spilled out so I mopped it up and took this opportunity to clean your entire kitchen floor for free. You said "this floor is really clean". Several times, I asked you if you are satisfied and several times you said "the couch and loveseat look great and you was very happy". You said you were in a rush to go somewhere so I said thank you and left. . You called me back while I was on the highway about 20 minutes later and asked me to come back. I was already 20 minutes away from you so I asked if I could come back later because we were briefly talking about cleaning your finished basement and you said you didn't want me to come back. As for the intrusion statement, I'm hearing impaired so I wear hearing aids. While you was in the basement, I knocked on the door and I thought I heard you say to come down, so I did. I noticed you had a nice carpeted basement so I offered you a great deal to clean your rugs which you declined. If this is the intrusion that you are referring to, then I apologize. To rectify this matter, I am willing to do your couches over again and both sides plus I will clean your entire basement for just $50

  • Michael M. Mar 4, 2017
    Floor Cleaning
    Verified Review
    Unbeatable Price for the Service
    You can't beat the price for the quality service you'll receive from Scott. He is professional, friendly, and timely. My hardwood floor look clean and the film I had on them from years of cleaning products is gone! Thanks, Scott!
  • Vincent B. Jan 5, 2017
    Carpet Cleaning
    Verified Review
    A++ Work
    Excellent work!! Very conscientious, made sure any and all stains were removed. Will hire again.....
  • Paul V. Jan 4, 2017
    Tile and Grout Cleaning
    Verified Review
    Kitchen tiles cleaned .
    Deep cleaning came in and did a great job cleaning my kitchen floor tiles .
  • Kevin J. Jan 1, 2017
    Carpet Cleaning
    Verified Review
    Horrible
    It's like the carpet s were never cleaned
  • Sharon T. Dec 27, 2016
    Carpet Cleaning
    Verified Review
    Scott will take care of your carpet and your belongings.
    Carpet looks great. Scott is a very nice man and considerate of the property he moves to clean underneath. My mom is a huge fan.
  • Kara B. Dec 10, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Happy
    Couches came out really well. Great job and very friendly. Called me to tell me he was on his way. He was about 15 or 20 minutes later than expected but he was a fast worker.
  • Kati P. Dec 7, 2016
    Carpet Cleaning
    Verified Review
    I am thrilled that my floors are so clean, so quickly! They passed the white socks test!
    Scott worked with me and gave me suggestions for my options of how to clean the carpets and the hardwood floors prior to moving into my new house. He was flexible and very accommodating. He kept me well-informed on his progress as he worked through the home and asked me to inspect each room after he had finished. He had an easy-going personality, and he didn't add any stress to an already stressful mortgage and moving process.
  • Andrea R. Dec 4, 2016
    Mattress Cleaning
    Verified Review
    Great Service!!!
    I had a mattress, wool rug and truck interior cleaned. Scott did a fantastic job.
  • Samantha M. Nov 22, 2016
    Carpet Cleaning
    Verified Review
    Polite and quick
    Very friendly and quick to perform quality work! Would recommend this company.
  • ShaJina M. Nov 15, 2016
    Floor Polishing
    Verified Review
    Commercial floor
    Scott did a great job! Stripping and and waxed the floor..
  • Amy Q. Nov 12, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Couch cleaning
    Professional, excellent job
  • Petra C. Nov 7, 2016
    Carpet Cleaning
    Verified Review
    Carpet cleaning
    My carpets looked great.
  • Mary C. Nov 5, 2016
    Carpet Cleaning
    Verified Review
    Job well done
    Scott is very conscientious .He does a thorough job,is quickly done , and was honest about potential stains. He did arrive late for the appointment, however, and I was disappointed that the business did not accept credit cards.
  • Richard L. Nov 1, 2016
    Carpet Cleaning
    Verified Review
    Deep Cleaning Carpets
    Scott did an AMAZING job, will defiantly have him back!!!
  • Katelyn P. Oct 30, 2016
    Carpet Cleaning
    Verified Review
    Great work
    He did an excellent job
  • Lisa N. Oct 27, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Sofa cleaning
    Scott did a fantastic job in cleaning my sofa. He was very professional and pleasant.
  • Jane D. Oct 27, 2016
    Carpet Cleaning
    Verified Review
    Great job
    Scott was very personable and did a great job cleaning my rugs. I will make another appointment with him to do my tile floor.
  • Betsy F. Oct 22, 2016
    Carpet Cleaning
    Verified Review
    Clean n Fresh
    Scott did a great job and very professional. I would hire him again if I had to.
  • Mariann C. Sep 10, 2016
    Carpet Cleaning
    Verified Review
    Thanks Scott!
    Did a great job :)
  • Suzanne H. Sep 9, 2016
    Carpet Cleaning
    Verified Review
    Professional
    I had to cancel the carpet cleaning, nothing to do with Deep Cleaning. All my correspondence with them was very professional. They were very gracious when I had to cancel.
  • Rita D. Sep 9, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Excellent work
    Scott knew what he was doing. My furniture never looked so good! He was personable and professional and so efficient. I highly recommend Deep Cleaning Carpets.
  • Mary A. Aug 24, 2016
    Carpet Cleaning
    Verified Review
    Scott did a nice job cleaning the rug in the master bedroom. He was always quick to respond and communicative about what time he would be arriving. Thank you!
  • Shanelle H. Aug 24, 2016
    Mattress Cleaning
    Verified Review
    Outstanding job on our mattress! It's never looked or smelled better! Friendly and professional
  • Deborah A. Aug 13, 2016
    Carpet Cleaning
    Verified Review
    He did an excellent job. Rug is clean.
    Scott A. Aug 20, 2016

    Thank you

  • Irene Z. Jul 28, 2016
    Carpet Cleaning
    Verified Review
    Had the entire house done....very dedicated worker...rugs look great
    Scott A. Aug 20, 2016

    Thank you

  • Rinesh P. Jul 26, 2016
    Carpet Cleaning
    Verified Review
    Scott A. Aug 20, 2016

    Thank you

  • Kristi M. Jul 11, 2016
    Rug Cleaning
    Verified Review
    I hired Scott to clean 4 wool blend rugs for us. He worked with me to accomodate our needs and schedule. His price was reasonable. He let me know what other services he offered, but without any sales pressure. He was friendly and prompt and got our rugs clean. We feel more at home now. And he takes pride in his work.
    Scott A. Aug 20, 2016

    Thank you

  • Beth S. Jul 10, 2016
    Carpet Cleaning
    Verified Review
    Scott A. Aug 20, 2016

    Thank you

  • Howard C. Jul 6, 2016
    Carpet Cleaning
    Verified Review
    It has been a few years since I had a cleaning of my carpets. Mr. Adair explained his process and it was the BEST job ever done compared to other cleaners.
  • Shazia S. Jun 28, 2016
    Carpet Cleaning
    Verified Review
  • Dawn S. Jun 26, 2016
    Upholstery and Furniture Cleaning
    Verified Review
  • Valerie L. Jun 6, 2016
    Carpet Cleaning
    Verified Review
    Scott did a great job cleaning my stairways. He was very courteous, prompt and best of all the stairways look like new!
  • Tiffany S. Jun 3, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Scott did a great job with my living room furniture! I have two labs and they love to make themselves comfortable on our furniture. Scott was very through, focusing on stained areas and sometimes going over an area as much as three times to get it clean. The end result is fabulous! I would certainly recommend Scott! He was also very friendly and entertaining!
  • George S. Jun 2, 2016
    Carpet Cleaning
    Verified Review
    Scott did a nice job for carpet cleaning and I would recommend him to my friends!
  • Daalou B. May 11, 2016
    Carpet Cleaning
    Verified Review
    The job consisted of cleaning 3 bedrooms and hallway carpet. Scott is very courteous and did an excellent job cleaning. It looked and felt very clean. Pricing was reasonable. Will hire him again anytime!
  • Kati C. May 10, 2016
    Rug Cleaning
    Verified Review
    Scott came out about a month ago and cleaned one carpet. Carpet came out great. A week later, I received a call/ voicemail from him asking how the carpet came out. I was busy and didn't get back to him. Like I said, they came out great so I didn't feel like it was necessary to reconnect. Another day went by and he called again and left another VM. He also left a text asking for my email. Almost a month later, I received another text this time at 12:15 am AGAIN asking for my email. Carpet came out great. However, I don't think it's necessary to constantly reach out to the customer. I paid in cash and certainly would have called back if there was an issue. I also would have replied with my email if I felt that was relevant.
  • Kristine R. Apr 29, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Came early, did a good job, rug came great and he did the best he could on our couches. They are clean ( had an odor issue). Even cleaned an area rug for free! I forgot to get a receipt and he didn't give me one. Oops😊 . Will use again
  • Marjorie F. Apr 29, 2016
    Floor Cleaning
    Verified Review
    Scott worked hard to get my floors cleaned and did a great job.
  • Lindsay G. Apr 24, 2016
    Scott did a fantastic job on my floors! He cleaned my hardwoods perfectly! He also cleaned my couch to look almost brand new, which I was about to throw away because of the stains. Super reasonable price! Will definitely hire again and have already told my family and friends about his amazing service!
  • Marilyn L. Apr 23, 2016
    Carpet Cleaning
    Verified Review
  • Dean T. Apr 22, 2016
    Steam Cleaning
    Verified Review
    Great communication, good price and excellent work! Highly recommended.
  • Erin P. Apr 15, 2016
    Floor Cleaning
    Verified Review
  • Briel D. Apr 14, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    BEWARE!!! Wish I could leave NO STARS!!! Sorry it has to come to this, but I have no other alternative solution and want to warn others. I hired a local "professional" upholstery cleaner Scott to clean some of our rental inventory and this person totally RUINED A COUCH!! I have acted completely professional and calm, notified this person of their destruction and my dissatisfaction, and only asked for my money to be refunded. They have not responded, returned my calls, or refunded my money for THEIR MISTAKE. The couch is valued at over $800 as is and now the labor associated for me to reupholster it again are upwards of $600 plus the cost of fabric. I simply wanted the $170 refunded - I think that's pretty reasonable considering the destruction of a beautiful antique!!! I understand mistakes happen, however this person has been given the opportunity to take the professional and responsible path, they have chosen not to do so!!! Please be cautious people! Scott doesn't deserve our business! Thank you!
    Scott A. Apr 21, 2016

    Dear Briel, This is not an accurate or fair account of the situation. You had 3 very old antique pieces for me to clean. We discussed up front their condition as I was reluctant to work on the old and delicate fabric. 1 of them was in especially poor condition - with thin, frayed fabric and many small rips. You acknowledged that they were delicate and might be ruined but asked me to do the best job possible. You said several times that you were trying to avoid the cost of reupholstering them and therefore willing to risk damage. Knowing this, I used very gentle cleaner and warm water - no chemicals. I was also quite gentle scrubbing them and extracting the water. I did my best to clean them without damage. Unfortunately, 1 of the 3 pieces was damaged. I called you and offered to refund 1/3 of the cost but you insisted on a refund for all 3 pieces - even the 2 that were not damaged. Throughout, you talked non-stop, very loud and very fast. I had my doubts working for you and should have just declined to do the job. I'm sorry I was not able to meet your expectations. Regards, Scott

  • Yanna T. Mar 31, 2016
    Carpet Cleaning
    Verified Review
    we were happy with the service, price and result. We would recommend his service.
  • Yao L. Mar 6, 2016
    Steam Cleaning
    Verified Review
  • Thomas M. Feb 9, 2016
    Carpet Cleaning
    Verified Review
    Prompt. Professional. Polite. I will use Scott's services in the future and will happily recommend him to friends, family, and business associates.
  • Alan C. Jan 26, 2016
    Carpet Cleaning
    Verified Review
    I had Scott come to my house last night. He did an amazing job on the rugs. He was actually on his hands and knees with a scrub brush on some of my high traffic areas. He is really passionate about clean rugs!!!! I will hire him again next year as he is now part of my home maintenance routine. Awesome experience........definitely call him.
  • Christine M. Jan 20, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Scott was very prompt and professional during his cleaning of my furniture. He was neat and attentive to details as well as confident in his work. I was extremely happy with his work and would recommend him to others. I know I will use him again in the future
  • Amanda A. Jan 14, 2016
    Rug Cleaning
    Verified Review
    Scott was prompt, friendly, and enthusiastic about performing his provided service. He worked quickly, efficiently and clearly had pride in his finished product. Also, while he provides other cleaning services than what he was hired for he only made quick mention of said services and did not make you feel as though he was pressuring you to agree to something unwanted. A job well done.
  • Kevin B. Dec 30, 2015
    Carpet Cleaning
    Verified Review
  • Jennifer H. Dec 21, 2015
    Rug Cleaning
    Verified Review
    Moving into a new home and had the carpets cleaned, including the stairs. The job was completed quickly and the quality was good. There were a few stains that came out which I didn't think would be possible.
  • Veronica M. Dec 19, 2015
    Carpet Cleaning
    Verified Review
    Scott was friendly, professional, and worked quickly. I didn't realize our carpet could look this great!
  • Tina B. Dec 13, 2015
    Carpet Cleaning
    Verified Review
    Professional & friendly. Thanks for the great work!
  • Dianne C. Dec 12, 2015
    Tile and Grout Cleaning
    Verified Review
    Scott was prompt and accommodating. He did a great job. Will definitely use him again.
  • Peggy D. Dec 9, 2015
    Carpet Cleaning
    Verified Review
    I was very satisfied with the carpet cleaning.
  • Bruce S. Nov 30, 2015
    Rug Cleaning
    Verified Review
    Scott was on time very clean and did a great job. I would hire him again
  • Dale T. Nov 12, 2015
    Carpet Cleaning
    Verified Review
    Scott called to let me know he was tied up in traffic, so we weren't left wondering what happened when he ran a little late. He was very friendly, and even my son's cat allowed Scott to pet him, which alone said a lot to us. He did an outstanding job even in difficult areas like underneath my son's corner computer desk. He offered extra treatments, which I accepted, and I still feel we got an excellent deal. Our 20-year-old carpet looks nearly new. I am very glad I went to Thumbtack and found Scott, and I would recommend him to anyone.
  • Susan L. Nov 8, 2015
    Carpet Cleaning
    Verified Review
    I had three rooms and a set of stairs done. I was very pleased with the results and the price was fair. I would not hesitate to use them again.
  • Nada S. Nov 7, 2015
    Carpet Cleaning
    Verified Review
    We needed carpets cleaned in a house we just bought. They were messy and had major stains in the living room. Scott was able to lift and eliminate the stains completely and made the carpets look like new! He was professional, prompt, and friendly. The carpets also dried very quickly!
  • Shae M. Oct 30, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Scott was punctual and did a thorough job of cleaning our sectional. I am having him come back and do our floors!
  • Rahul S. Oct 27, 2015
    Carpet Cleaning
    Verified Review
    Great job!!
  • Allie B. Oct 27, 2015
    Carpet Cleaning
    Verified Review
    Great job! Left our carpets clean and smelling nice! Super knowledgeable and kept in touch the whole time! Thanks again!
  • Michelle C. Oct 23, 2015
    Carpet Cleaning
    Verified Review
    Scott was very nice and punctual. I would hired him again to clean my carpets and hardwood floors. I would recommend him highly to anyone who needs his services. Thanks Scott.
  • Ernestine R. Oct 21, 2015
    Steam Cleaning
    Verified Review
    Scott was punctual and very courteous. He did a great job I'm very happy with the outcome.I recommend Scott Adair to anyone that needs a good job done on their carpets.
  • Louise M. Oct 20, 2015
    Tile and Grout Cleaning
    Verified Review
  • William F. Sep 29, 2015
    Carpet Cleaning
    Verified Review
    Scott did a great job with some old shag carpet. It looks so much better and smells fresh and clean. I would highly recommend his hire. He actually got down and scrubbed a high traffic area of my carpet and now it looks brand new...Thanks Scott
  • Vanessa C. Sep 25, 2015
    Rug Cleaning
    Verified Review
    Showed up late and the couldn't figure out the material. He thought it that had mold on it but when he left it was dirt and carpet fibers. Very ignorant.
  • Sandy P. Sep 20, 2015
    Carpet Cleaning
    Verified Review
    Scott was very professional. The carpet came out great.
  • Bry G. Aug 12, 2015
    Upholstery and Furniture Cleaning
    Verified Review
  • Rose C. Aug 9, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    I just moved into a new apartment and needed 4 piece sectional to be clean. Scott not only did an awesome job cleaning my sectional but was so nice enough to even set up my sectional in my living room. While he was there, he also clean my carpet and 4 dining room chairs(with cushion) as well. All together he gave me such a great deal!! I would definitely hire him in a heartbeat again or even recommend him to somebody. I'm feeling a lot better settling into my new place thanks to Scott. :)
  • William E. Aug 7, 2015
    Rug Cleaning
    Verified Review
    Great job and fast response.
  • Mitzi B. Aug 4, 2015
    Carpet Cleaning
    Verified Review
    Scott was in and out in 1 hour! I had him do my stairway, the carpet looks brand new and he is a pleasure to deal with.... If my friends and neighbors ask, DCC
  • Matt P. Aug 1, 2015
    Scott did a Great Job! Highly Recomend him!
  • Serenity C. Jul 28, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Scott did an excellent, speedy job on my sectional sofa and kitchen floor (just under 3 hours), on short notice! I'd Would definitely hire again.
  • Alex J. Jul 27, 2015
    Carpet Cleaning
    Verified Review
    Scott was quick and confident. He was definitely proud of his business and got the carpet clean!
  • Giana L. Jul 24, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Great service and very professional ...I will hire again...
  • Susan D. Jul 19, 2015
    Scott is extremely conscientious and proud of his work. I have hired Scott on two separate occasions for rug cleaning. One of the rugs that was cleaned was badly stained (a previous rug cleaner said that the stain would not get any better) and when Scott finished the cleaning it was barely noticeable!
  • Clifford F. Jul 17, 2015
    Rug Cleaning
    Verified Review
    excellent job cleaning our wool carpets
  • Martha L. Jul 15, 2015
    Tile and Grout Cleaning
    Verified Review
    I needed the grout cleaned on my kitchen floor and I contacted Scott on Monday and he came on Wednesday. Very polite and professional. Did a wonderful job for a fair price. Thank you again Scott
  • Ana P. Jul 3, 2015
    Scott did a wonderful job cleaning my sectional. He was on time and very much professional. He informed me how I can continue to keep my couch clean. He also showed me how dirty my couch was even though I try my hardest to keep it as clean as I can. It is worth the time and money to get a good professional like Scott to clean your couch and everything els, as much as I am clean I couldn't clean my couch as good as Scott did :) thanks Scott
  • Gloria M. Jun 24, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Did great job. Very friendly. Reasonably priced. Will definitely use Scott again
  • Anthony C. Jun 21, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Scott was a pleasure to work with. He responded quickly with an excellent price. He was punctual, very personable and professional. He offered other services at an amazing price and all the work performed was above what I expected and the price was outstanding. I would recommend him to anyone that I know. My coach, rugs and tile never looked so good.
  • Bill S. Jun 17, 2015
    Carpet Cleaning
    Verified Review
    He deep cleaned 3 carpets in my Mom's condo and did a terrific Job . We will forward his name to our realtors office .
  • Judy W. Jun 15, 2015
    Pressure Washing
    Verified Review
    Scott did a wonderful job at my house. He arrived on time, was courteous and did a thorough job. My rugs were nice and clean.
  • Marlene G. Jun 12, 2015
    I was very pleased with Scott's demeanor and work ethic. He did an outstanding job of cleaning carpets in 3 rooms. I They looked pristine when he was finished.
  • Kim M. Jun 12, 2015
    Would use him again. Great service.
  • Jennifer And Paul A. Jun 12, 2015
    Scott cleaned for us in October. We were VERY pleased and would hire him again without a doubt! He is SO nice as well---and very thorough! Our carpets looked and smelled great!
    Scott A. Jun 12, 2015

    Awesome!!! Thank you

  • Eunsuk K. Jun 12, 2015
    Carpet Cleaning
    Verified Review
    Scott is a true professional. He was quick to reply with accurate quote from the very beginning and she showed up on time on the actual day of cleaning with proper tools and equipments. The work he did on my carpet was superb. I was very pleased with his work and service. Thank you, Scott.
    Scott A. Jun 12, 2015

    Thank you for the nice review.

  • El C. May 4, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Scott did a great job on my couches and really got the pet stains and smell out. He was professional, had a good attitude, and showed up on time! He was in and out in about an hour. We're happy with the service and would definitely use him in the future. Thanks Scott!
    Scott A. May 4, 2015

    Thanks for the nice comments. It was a pleasure cleaning the furniture upholstery for you. You have a nice family.

  • Jean K. Mar 20, 2015
    Carpet Cleaning
    Verified Review
    Scott got back to me right away with his quote, and it was very competitive. He was sensitive to my timeframe, and was able to complete the work very quickly. He showed up on time, and did an excellent job on both my carpets and my tile and grout. He made my rental property look like new. I would highly recommend him.
    Scott A. May 20, 2015

    Thank you for the nice comments.

  • Robert W. Mar 10, 2015
    House Cleaning (One Time)
    Verified Review
    If I could, I would pick 10 stars to review Scott! When Scott replied to my search for cleaners, he was prompt to reply, answered all my questions, and has very competitive prices. Scott comes to clean routinely now, and always shows up on time, is very courteous and does a fantastic job cleaning! My bathrooms never looked cleaner! He is a true professional in every sense of the word, and I highly recommend him. Trust me, I would never have a stranger in my home and ask him to come back week after week if he wasn't reliable. Scott is an outstanding professional. So glad I found him on Thumbtack!
    Scott A. Mar 10, 2015

    Thank you Bob for the high praise in my work. I take great pride in what I do. Thanks again!!!

  • Jackie M. Mar 2, 2015
    House Cleaning
    Verified Review
    I hired him because of all the reviews online which I'm starting to question because I did not have a good experience. He lied to me about the price and ended up charging me double on what we agreed on. Then he argued with me about the conversation when had on Thumbtack about the agreed amount to only be proven wrong once he uploaded it on his phone then his response was "oh sorry I didn't get that notification" although he responded to it!!! I paid more than planned to just end the argument because I had to get back to work. On top of that he asked me to help move his equipment around and to use my bleach because he said he forgot his. I stood very calm and tried to talk to him before he left to give him my feedback but his response was "have you seen my reviews?" I wouldn't hire him but if you decide to I would make sure you have him clearly state what he's charging you for and write it down. I regret the whole experience and I wasted money on poor service and he barely anything cleaned. Now i have to go and clean the rest of the house.
    Scott A. Mar 2, 2015

    Your original request was for 2 bedrooms and a bathroom. I quoted 75.00. Then you added tile floors. I assumed you knew that would be extra. I should have told you it was extra. I offered to give you a free cleaning to help resolve this. I apologize.

  • Jenny B. Feb 10, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Scott did a very good job!. very reasonably priced. he is thorough and takes pride in his work. he is very personable and courteous. I would hire him again.
  • Jill D. Jan 9, 2015
    Steam Cleaning
    Verified Review
    He was very friendly and polite. My carpet was done in no time as well as my stairs and they look great! I would definitely recommend him to a friend and I would have him back at my house for another cleaning.
    Scott A. Mar 10, 2015

    Thank you

  • Karen S. Dec 18, 2014
    Carpet Cleaning
    Verified Review
    Scott did a great job cleaning a LR carpet and a microsuede couch and was reasonably priced. I was very pleased and would use him again.
    Scott A. Mar 10, 2015

    Thank you

  • Nicki D. Dec 14, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    Good job overall. Very polite. Be sure to ask for an invoice before he leaves. I still haven't received one.
    Scott A. Mar 10, 2015

    Thank you Nicki

  • Mark M. Dec 13, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    Scott was conscientious about his work and took his time to ensure the job was done to my satisfaction.
    Scott A. May 20, 2015

    Thank You

  • Eman A. Dec 3, 2014
    Steam Cleaning
    Verified Review
    My carpet is old and was really dirty. Scott did a great job the result was very good as well as the price. I'm happy about it. thank you Scott.
    Scott A. May 20, 2015

    Thank You

  • Don R. Nov 25, 2014
    Carpet Cleaning
    Verified Review
    Arrived early with a Phone call, pleasant person who works hard at pleasing the customer. I found him to be at a good price for hard work scribbling on his knees to clean long lasting stains. Thank you scott
    Scott A. May 20, 2015

    Thank You

  • Amitai R. Nov 16, 2014
    Carpet Cleaning
    Verified Review
    Was right on time and professional. Cleaned the carpet thoroughly and quickly. Was very reasonably priced. Would highly recommend to others.
    Scott A. May 20, 2015

    Thank You

  • Dan M. Oct 23, 2014
    Carpet Cleaning
    Verified Review
    Deep carpet cleaning(Scott Adair) was excellent, professional, thorough and neat, resulting in a great job. Would highly recommend.
    Scott A. May 20, 2015

    Thank You

  • Carol C. Sep 29, 2014
    Just hired Scott with Living Social. He did a great job, was courteous and generous with his time and advice. Would hire him again and recommend him without reservation. Thanks, Scott
    Scott A. Mar 16, 2015

    Your Welcome!!!!

  • Roseanne C. Sep 17, 2014
    Steam Cleaning
    Verified Review
    Scott did a great job. My stained carpet on the stairs looks fantastic. His charges were extremely reasonable.
    Scott A. May 20, 2015

    Thank You

  • Alice O. Sep 13, 2014
    I called Deep Cleaning Carpets because the reviews I read were great! When I called Scott could not have been more accommodating. He called to say he was on his way, showed up promptly and did an incredible job! I had asked for family room, 3 bedrooms and hallway. When Scott arrived I asked if he would consider adding another room and the basement too. He immediately said "no problem". After he cleaned the bedrooms etc. . . he had me take a look and make sure it met with my approval. After he did the family room he had me take a look and ok the cleaning . . . after he did the basement he did the same. Scott added a personal touch to his visit and it was much appreciated. I will call Scott again and refer him to everyone. Thank you Scott!
    Scott A. May 20, 2015

    Thank You

  • Allison C. Sep 12, 2014
    Carpet Cleaning
    Verified Review
    Scott did a great job with my rug and the carpet on my stairs. He showed up right on time and was very friendly. He also gave me a quote for the rest of the carpets in my apartment. Thanks Scott!
    Scott A. May 20, 2015

    Thank You

  • Rudy M. Sep 11, 2014
    Contacted Scott to clean the carpets in a house I was putting on the market. He was prompt, courteous, and professional. He arrived as scheduled and did a fantastic job. Carpets look great! He even offered to lock the house back up for me and call when he was complete to save me another trip from work. Will definitely use his services again and would highly recommend him.
    Scott A. May 20, 2015

    Thank You

  • Brenda U. Aug 29, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    Scott worked incredibly hard, was very attentive to details, and was punctual. He managed to get the dog smell out of our living room., which was appreciated, as we had company the week after he helped us. We had family that had mild dog allergies staying with us for a week, and they had no issues while visiting. We would definitely ask for his help again.
    Scott A. May 20, 2015

    Thank You

  • Pam C. Aug 27, 2014
    Carpet Cleaning
    Verified Review
    Scott was GREAT i never thought the stains would ever come out I have never been so pleased with them he is a hard worker he didn't stop until they were perfect I will be telling everyone I know about him Thank You so much Scott. Pam
    Scott A. May 20, 2015

    Thank You

  • Jeff R. Jul 3, 2014
    Steam Cleaning
    Verified Review
    Scott responded to my request promptly, and with an accurate estimate. He arrived right on time and was finished within a few hours. The result was wonderfully clean carpets, and a previously noticeable stain was gone. We recommend Scott highly.
    Scott A. Jul 5, 2014

    Thank You Jeff. I hope your trip to Rochester was safe.

  • Joshua D. Jun 19, 2014
    Carpet Cleaning
    Verified Review
    Scott was great to work with and did an excellent job on very dirty carpets. Very professional and Highly recommended!
    Scott A. Jul 5, 2014

    Thank you Joshua for the nice words. I hope all is well back home.

  • John P. Jun 19, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    Scott came over to my house, was very polite, and eliminated the odor from my sofa caused by my pet. A+
    Scott A. Jul 5, 2014

    Thanks John, It was a pleasure doing business with you.

  • Gail B. May 26, 2014
    Carpet Cleaning
    Verified Review
    Found Scott Adair on Thumbtack. Best price. Met to discuss the job to clean the carpets in our empty 3rd floor condo. He was on time and very professional. We decided to hire him and he cleaned and scotch guarded all of the carpeting and hid a great job!
    Scott A. May 26, 2014

    Thank you very much for the nice words

Q&A

What is your typical process for working with a new customer?
There, of course, is the introduction, the exchange of information, when the last time they cleaned their carpets, ask if they have pets and is there any stains I should worry about.
What education and/or training do you have that relates to your work?
Yes, I attend the IIRC seminars as needed.
Do you have a standard pricing system for your service? If so, please share the details here.
Usually, I will clean 3 average sized rooms up to 400 sq.ft. for 100 dollars. If the carpet is heavily soiled then it will take longer so the price may go up. I would actually need to evaluate the job for a more accurate price
How did you get started doing this type of work?
My brother had his carpets cleaned and it looked rewarding. I was there watching the guy do his job. He did a nice job. 2 hours and he was done. The money was good. I said to myself "hey, I can do this" so here I am doing it.
What types of customers have you worked with?
General carpet cleaning, stain removal, power washing decks, auto carpets and cloth seats and also furniture upholstery.
Describe a recent project you are fond of. How long did it take?
A client called me a month ago asking me if I can save her rug and also save the client 2000 dollars on a new carpet. I told her that I will do my best. I gave her a low price to secure the job. She agreed. I spent 6 hours on a carpet that normally would only take 2 hrs. Boy, was she pleased!!!!! So pleased she gave me a $50 tip. She saved 2000 dollars at least for another 2 yrs.
What advice would you give a customer looking to hire a provider in your area of work?
Do not hire a carpet cleaner that guarantees your rug will come clean. Its impossible to guarantee in this profession. Its being dishonest. Every job is different. All they can guarantee is that they will do there best
What questions should customers think through before talking to professionals about their project?
I stand by my work 100% and that this profession has many rewards.