FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service rate is $85.00 plus tax for desktop Laser printers, laser, inkjet, and some label printers excluding parts and supplies. 10% Military discount.
- What is your typical process for working with a new customer?
Thanking the customers for reaching out to us. We start by gathering the customer's name, ************, and *****, personal address or business address, then the device’s brand, model, and the type of issue, and finally their availability.
- What education and/or training do you have that relates to your work?
CompTIA Tech + Certified. CompTIA Security + Certified. HP 3D Printing Multi Jet Fusion Certified. Canon ATSP Candidate Agreement Certified. HP A3 Laser Jet Managed Service and Support ILT – Course Completed HP MFP E87740 Course Series – Completed HP MFP E78625 Course Series – Completed Canon Color ImageCLASS X MF1538C – Course - Completed