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Boston Customer Support Services

Browse these customer support services with great ratings from Thumbtack customers in Boston.

  • 8 years in business
  • 76 hires on Thumbtack
Cynthia L.
Verified review

When I met Arleen, I had been out of work for an extended length of time. Despite graduating at the top of my nursing class, I was still seeking a position and desired full time work. Arleen asked me a few questions, suggested a few avenues and handed me her business card, inviting me to contact her for some career coaching. At that point in time, I felt so discouraged as all of my hard work to get a job was of no avail. I was beginning to lose hope about obtaining a nursing job. I felt hesitant to contact Arleen as I was unable to envision how she could possibly help my situation. When Arleen started coaching me, I came to realize how I developed a negative attitude about gaining employment and how this adversely impacted my efforts. Arleen helped me to re-set my internal compass, assisted me in streamlining and redesigning my resume, encouraged me to broaden my network base and provided support before and after any interviews. Arleen's professional coaching enabled me to reach out and to present my skills in a confident way. During my employment search, there was a major break-in in my home. My computer which stored everything connected to my nursing career was stolen. I felt I hit a brick wall. Arleen empowered me with the tools necessary to get beyond the setback. I searched and reached out, which included attending job fairs, one that lead to an interview and an offer for a full time position, of which I accepted. As a result of working together with Arleen, I gained employment not far from my home as a full time RN, earning good wages with great benefits. Despite this current employment crisis, I was able to obtain work as a result of Arleen’s coaching. I would recommend Arleen’s services to anyone seeking employment or desiring a career change.

Top Pro
Nimble Concierge
4.8
from 24 reviews
  • 2 years in business
  • 31 hires on Thumbtack
  • Top pro on Thumbtack
David B.
Verified review

Timely, extremely customer/cost conscious, went extra mile. Great to work with.

Integrity Management
4.6
from 12 reviews
  • 6 years in business
  • 18 hires on Thumbtack
Mollie M.
Verified review

KliQet is by far the best deal in my area. I have bought multiple computers, phones and electronics for my business through them. Their technicians are pleasant and have wonderful customer service when technology is at its worst. I will continue to shop with them for years to come!

  • 3 years in business
  • 4 hires on Thumbtack
Thumbtack Customer
Verified review

Wow! This company sent me a professional organizer to go through mountains of paperwork that were brought to the house when my husband closed his office. Sharlene didn't even blink when she saw all the organization that needed to be done. She arrived at our house ready to work and she took care of emptying boxes, organizing storage of files, setting up new files, shredding old paperwork (financial and work related), and then she took some items out of the house (the best part!) to give them to charities and other people who were looking for old electronics, etc. When she wanted more work, I had her go through closets to organize and collect for donation clothing that we no longer wear. Sharlene is professional, pleasant, knowledgeable, hard working, fast and efficient, and interested in what she does. I have worked with her partner, Diana, just a little bit, but it was not to hire her for her web and computer and house decorating (staging?) capabilities -- I don't need help with any of those areas right now, but I would call her if the need comes up. All in all, I recommend this company without hesitation and I would call them again knowing I will receive qualified assistance with household and/or business related projects.

Sheila Laing
5.0
from 3 reviews
  • 2 hires on Thumbtack
Erik E.
Verified review

As the CEO of Wireless Analytics and Sheila’s manager for 16 months, I feel that I know Sheila pretty well. Sheila was thrust into a position of ambiguity, and asked to juggle the role of three separate positions during an organizational transition: 1) Human Resource Manager; 2) Office Manager; 3) my executive assistant. In all respects, she approached the challenge with rigor and professionalism. She is reliable, trustworthy, empathetic and approaches her work and life with both humor and enthusiasm. In her position as Human Resource Manager, Sheila was responsible for front-line support to our 45+ employees. Because we never had a person in this role in the past, Sheila was asked to create new processes and procedures for the first time. Her excellent written communication skills made writing new operating procedures seem easy, and her verbal communication skills and people skills made our employees feel well supported. In her position as Office Manager, Sheila was responsible for supporting the office environment, managing inventory, ordering office supplies, interfacing with building management and a vast array of discrete projects. She juggled these tasks with competence and commitment. In her position of executive assistant, Sheila was one of the most patient and supportive employees that I have had the pleasure of working with. I am not an easy person to work with daily, and Sheila always arrived with a smile and rarely was flustered or frustrated (or at least she didn’t show it – which is the test of a true professional). Sheila takes the initiative to identify problems and devise solutions. She has shown that she is an intelligent person with a mind well-suited to the world of business. The financial decision to outsource human resource management to an outside company, and the hiring of a controller resulted in the elimination of Sheila’s position. Sheila has informed me that she intends to pursue a career more closely related to her field of expertise: publishing, copy editing and intellectual property rights. Based on her excellent writing ability, her editing skills, her ability to work with anyone, she clearly has the interest and ability to excel in this field. I therefore highly recommend her.

  • 4 years in business
  • 1 hire on Thumbtack
Kyle G.
Verified review

Kate was the best thing that happened to my resume! Not only did Kate review and return my resume within the hour that I submitted it, she provided ongoing support and professional advice during my job search. I have found that being "In-between jobs" or unemployed can be emotionally frustrating or depressing. Not very often do you find someone that genuinely cares and wants to help during this period. Even though Kate and I did not meet in person, I could feel her positivity, motivation, and smile though her emails. Even after my resume was polished, Kate went above and beyond by coaching me through interviews and giving me "pep talks". Kate is a great coach that I would refer to everyone, even my friends out of state.

Tru-Home Treasures
5.0
from 2 reviews
  • 5 years in business
  • 3 hires on Thumbtack
Ruth D.
Verified review

David showed up when he said he would and completed the project when he said and for the price he quoted. When I asked a couple of days later for him to redo a section he said he would do so in my home because he wanted me to be totally satisfied. I would certainly recommend him

Creative Bird Marketing
5.0
from 1 review
  • New on Thumbtack
Amanda S.
Verified review

Creative Bird Marketing is a fantastic firm. Alison was an amazing and supportive resource for my company and helped us streamline our goals, fast-tracking the results we were looking for. She proved herself a professional who demonstrated a personal interest in the unique needs and ambitions of my business.

Good Business Decisions
5.0
from 1 review
  • 1 year in business
  • New on Thumbtack
Sara E.
Verified review

Geoffrey Davidson is an incredible small business consultant. Within a period of 2 months Geoffrey was able critically analyze our organization, understand the profitability and supported us in restructuring our Catering business. As a family business he put every member of the organizations roll into perspective and helped us get all of our finances into accordance. I could go on an on about how incredibly amazing Geoffrey is and have already recommended him to 3 other small business's that i know (Landscaping, Painting & junk removal organization in the Metro-west). Give Geoffrey a call as he would be more than happy to sit down and take a look at what he can do for you!! Sincerely, Sara

Minutiae
5.0
from 1 review
  • 13 years in business
  • New on Thumbtack
Chris M.
Verified review

Minutiae provides excellent customer service, administration, sales support and marketing. Kim is extremely professional, organized, and a pleasure to work with. She is a huge asset for our company.

  • 1 hire on Thumbtack
Sara C.
Verified review

Describe the job What did Mary Gorman help you with? Where was the job? How long did it take? Mary Gorman helped me to transform my resume and cover letter, and coached me on job search and interview skills. Over the course of a week, she significantly enhanced my resume and cover letter to better highlight my skills and education, and to update language and presentation. The process helped me to take a detailed look at my work history, growth and skill development. My work with Mary has given me a concise roadmap for assessing potential job matches, and prepared me for job interviews. The initial work was completed over the course of a week, but I will continue to confer with Mary going forward. Say what went well What impressed you about the service? Did Mary Gorman go above and beyond? Was Mary Gorman on time? How was the quality of the work? I was very impressed by the amount of time Ms. Gorman committed to learn the details of my experiences, so that the final resume was specifically tailored to represent me. She also helped me to re-write my initial cover letter, but more importantly, Mary helped me to understand how to tailor my resume and cover letter to make a clear connection to the potential job and my skills. She searched relevant job openings and descriptions, using this research to coach me to compare opportunities against my short and long term goals. Her services are definitely customized for each client. The process was prompt and efficient, resulting in a high quality of work. Point out what could have been better What would have improved your experience? What went wrong, if anything? How could Mary Gorman do better in the future? The only thing that could have improved my experience would have been being able to do this in person. This was not possible as we live 275 miles apart! Still, Mary maximized our time via phone and email, bringing to the conversation plenty of examples and anecdotes in order to elaborate on an idea we were discussing. I think Ms. Gorman did an amazing job and I highly recommend her to colleagues, friends and family!!

  • New on Thumbtack
About

If you are a small company and do not have time for the paperwork, let me take care of it for you. I have 15 years of administrative experience with a degree in accounting.

  • 69 years in business
  • New on Thumbtack
About

I service small businesses with payroll/tax filing, HR and compliance related issues. ADP's payroll/tax filing, HR and compliance is located all on one centralized, user-friendly online platform. Payroll/tax filing: Direct deposit, live checks, year end filings (W-2s, 941s, 940s, 1099s etc) HR: Employee Handbooks, Job Descriptions/Background Checks, HR Live Desk ADP also handles Worker's Compensation, 401k Retirement, Health and Benefits.

  • New on Thumbtack
About

I am a retired individual looking for limited weekday part-time work in retail, office, or delivery and courier work.

  • New on Thumbtack
About

I am a jack–of–all–trades in the professional department so to speak. I facilitate communication, PR, customer service assistance, etc. I tend to describe it as a temp personal assistant for projects per diem.

About

I provide the following services: -Create and design customized baskets for all occasions - Administrative Assistant support - I have over 15 years of experience supporting C-level Management as an Senior Administrative Assistant. Skills and experience includes but not limited to Microsoft Office i.e. Word, Excel, Powerpoint, Outlook etc.; processing expense reports and invoices; cost effectively booking both domestic and international travel arrangements; answering phones, running reports etc. -Free lance Home Interior Decorating is another attribute I truly enjoy and is another God given natural gift, talent and passion. So if your home need a new makeover on the inside contact me, perhaps I can help. You provide the capital, the colors of your choice or I can choose for you and I will make your home or apartment look like a million bucks!

  • New on Thumbtack
About

Sage Office Partners is a professional business that provides administrative, creative, and technical support to business owners, entrepreneurs and other busy professionals. We work from our own office and use our own equipment and software. We can help with any task or project that is usually handled by an on-site employee. We are constantly updating our knowledge, skills, and obtaining knowledge in the latest in technology to deliver a superior service. We are a subcontractor who is only paid for the hours required to perform each task. Since we are not an employee, you do not pay for breaks, lunches, vacations and benefits. These are just some of the cost-effective benefits of working with us. Using our services cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.

About

We provide management consulting services specializing in performance and business risk management. We also offer established VAR and administrative support for adaptive planning and process unity SAAS applications. Get profitable. Get productive. Get FACTS!

  • New on Thumbtack
About

I have a variety of skills to help you complete your task at hand. I can walk you through most software issues and help finish up any data entry, mailing or database issue you might have. If you want to learn something new, I have been referred to as "The best teacher ever!" I have an extensive work background, which has given me a lot of experience.

  • New on Thumbtack
About

I have type-A work ethic & organizational skills while maintaining a warm-fuzzy, easy-going personality. This is a fairly unique combination. I am a quick study and work quickly. I am always professional and can provide a wide variety of computer support.

About

I am a skilled executive assistant with over 14 years of experience working in administration. I have extensive experience working with Microsoft Office documents, answering e-mails, coordinating/creating meetings, travel arrangements and event planning. Organizing details is my specialty.

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