FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our cleaning services are performed by at least two people per house. The size of the house and the frequency of the services directly influence the final price. Therefore, we provide personalized quotes to meet the specific needs of each client.
- What is your typical process for working with a new customer?
Service Scheduling: Upon approval of the quote, we schedule the date and time for the first cleaning. Service Execution: On the scheduled day, our team arrives punctually, equipped with all necessary supplies. We perform the cleaning as agreed, ensuring attention to detail and quality. Feedback and Adjustments: After the first cleaning, we seek feedback from the client to ensure all expectations were met. We are open to making adjustments to continuously improve our services. Regular Maintenance: If the client opts for recurring services, we establish a regular schedule that fits their routine and ensure consistency in quality.
- How did you get started doing this type of work?
Our journey in the cleaning industry began by working at a family member's company, where we gained extensive experience and knowledge about the sector. After several years of learning and refining our skills, we decided it was the right time to start our own business and founded JED Cleaning and Essential Services. Since then, we have been dedicated to providing high-quality cleaning services, applying everything we have learned over the years to ensure our clients' satisfaction.