2. Michael Kilpatrick, HVAC Services
- 21 hires on Thumbtack
- Serves Everett, MA
"I can't recommend Mike highly enough. Mike Kikpatrick is old school. He is courteous, fair, thorough and very down to earth. His bid was the second lowest of the six I received, but close enough to the lowest that I hired him because I trusted and liked him as a person. I had two complete AC systems installed (both the outside compressor and the inside air handler). He always showed up within 5 minutes of when he said he would. If he was any later than that (once a supplier was out of what he needed so he had to go to a second supplier), he called or emailed to update me on his ETA. He did not take any shortcuts. When there were a couple parts that needed replacing, he didn't charge extra for them. When he ran into a couple surprises and things took longer than he expected, he kept at it and didn't charge extra. He charges for the job. He was flexible when I wanted him to do additional work. He personally supervises or does all the work himself. He has decades of experience and knows what he's doing. He gives good advice, but is open to your suggestions. He doesn't try to talk you into things you don't need. He's very responsible, trustworthy and respectful of your property. I plan to use him for service and any future HVAC needs. I can't think of a single thing he could have done any better."