My experience with NetZero was FANTASTIC. My furnace broke and I had no heat. NetZero was recommended by a friend. I called and they came out immediately. After assessing the problem we talked about the most cost effective options. We decided to fix current furnace. They came out the next day after finding the part (furnace is more that 20 years old) and stayed until everything was working properly. The staff was very patient and professional with all my questions. Their prices are lower or in line with other companies. I am so satisfied I have signed up for their maintenance agreement and made appointment for next fall to have my old furnace replaced. You will not be sorry using NetZero for all your HVAC needs.

Jeremy and crew removed an OLD steam boiler and hot water tank and replaced with baseboard heat run off of a combi boiler. Jeremy is a very nice guy and so was his entire crew. The work was done for a fair price and overall with very high quality. I am a tough reviewer, so for me a 4 star is like most peoples 5 stars... but I'm knocking off a star based on 3 factors... timeliness, proactive communication and poor carpentry. The project dragged on a good bit longer than expected (not a huge issue since it was vacant and not needed... but still, you like a job to move along and just get completed). The proactive communication is related to the job dragging on. The crew wouldn't be there and work wasn't being done at times and I wasn't informed ahead of time as to why. Too often I had to text Jeremy to get an update (again, not a tragedy, but it's so much nicer if you are just kept informed without having to check in.) Last one is that they had to cut openings in a cabinet in the kitchen and in the kitchen floor for a gas pipe. This was done very sloppily. Granted, they aren't carpenters and these aren't highly visible spaces, but the work was messy and could have been done with much greater care. Overall, though, Jeremy is a great guy, his work on the heating system was first rate and the price he charged for the work was very fair. I absolutely recommend him and would hire him again.

I contacted Lewis on an emergency with my furnace and he was very responsive coming out on Christmas Eve morning. A call from Lewis to let me know he was on his way letting me know what time he would arrive was a nice touch. Lewis was thorough in his troubleshooting of my issue which turned out to be a faulty thermostat. Lewis replaced the thermostat and got the system back up and running. Lewis also ensured me all the safeties of the furnace were working properly. A follow up call was made a few days after the repair to ensure the furnace was working properly which it is. I would definitely recommend Northshore HVAC/R Services to anyone in need of a furnace repair.

The service that was provided to me was a fix to my heating system. I had thought that I would need to get a whole new system installed. And multiple places had told me that I would also. This isn't something that I wanted to do and had been referred to someone in Ideal AIR Hvac. Someone came out immediately and made a assessment that the unit could be saved and that I didn't have to spend extra money on updating and installing a new system. I asked how was this possible and they gave me a detailed description of the isolated issue and the multiple options that I had. I was shown different prices and different ways to make the issue an affordable and fixable one. Throughout the whole process I was told what was going on and was given a detailed explanation on what was being done to my unit. The worker was avid about me knowing everything he was doing so that I could make the right decision for myself. At the end of it all I was thrilled by the service, and customer service given. And how everything was done in a timely manner and not dragged out for there own benefit.

I felt that Brandon was honest. As a lay person, I'm at the mercy of a technician or contractor and believe many blow up the charges and the work that needs to be done to inflate their price. He explained what needed to be done and why. Brandon was also very personable. He is now on my referral list should anyone need an hvac. Brandon is not making a fast buck but he is making life long clients.

I hired Ross to remove in-wall a/c units and replace with a ductless heating and a/c system. Ross did an incredible job from start to finish. He is very professional, provides great communication, and is an excellent guy to work with. His prices are also extremely reasonable and he was able to perform the job very quickly! I couldn't be happier with his work and highly recommend Ross for any heating or hvac needs.

Excellent service. I had the pleasure of working with Mike. He provided timely service for HVAC maintenance of my furnaces. He is professional and thorough while also providing me with quick tips on DIY solutions. Would definitely higher again. Highly recommend!

Luke has been here for only about an hour so far, and I am already completely confident about his ability to repair our AC systems. This is my new HVAC company...!

Overall, this was a most positive experience. He did the HVAC work on a historic house owned by a volunteer organization.We had to have asbestos removed in a short time frame and then he showed up the next day with new heating ducts. It was a pleasure to work I with him and we liked that he was an independent contractor. He did some pretty difficult work, installing in ancient crawl spaces, and did a wonderful job. He took the needs of our organization into account and treated us with respect and fairness. He is an experienced professional who more than lived up to our expectations. Also, did work in a timely manner and was most reliable.

Very consultative and supportive. Great recommendations for completely converting HVAC system throughout an antique home (circa 1862). Included a quality team of vendors to support the efforts, ie. duct work, electrician and general carpenter.

Don has been servicing a wide variety of hvac and plumbing needs for years for me. Top notch service, quality work. Highly recommend D&D

It was great to work with Tony, he was very responsive and came to my house the very next day when i needed him. He was very punctual and also made time to come to my house on a sunday. He is a professional with high work ethics and great quality. I would hire him again for any other plumbing/HVAC project i might have in my house. The price was also great.