FAQs
- What is your typical process for working with a new customer?
I think it's important to ask questions about the problem, and keep the customer updated every step of the way. I try to set realistic expectations and make the customer feel comfortable with the process, whether it be a simple problem or a complex one.
- What types of customers have you worked with?
Virus removal, general computer maintenance, hardware replacements, OS installations, computer upgrades, TV repairs, printer installations.