FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide transparent and affordable pricing with no hidden fees. I provide a clear estimate before starting any work.
- What is your typical process for working with a new customer?
I listen to the issue, diagnose the problem, provide a clear estimate, then fix it remotely. I don’t stop until the customer is completely satisfied.
- What education and/or training do you have that relates to your work?
20 years of hands on professional IT experience working full time in the industry.