FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work transparntly so you always know exactly what you’re paying for. Our prices reflect the care and quality of our services. For special tasks, like oven cleaning or fridge cleaning, we apply small additional fees. We also offer discounts for recurring cleanings - weekly, biweekly, and monthly - as a way to appreciate our regular clientes. Our goal is to provide high-quality service tailored to your needs.
- What is your typical process for working with a new customer?
After the first contact through the app, we discuss with the client their specific needs and preferences for the service. Each cleaning is customized, considering the characteristics and requirements of the space. Our commitment is to ensure a pleasant experience that fully meets the client’s expectations, providing a clean and harmonious environment.
- What education and/or training do you have that relates to your work?
Our team is trained in advanced cleaning techniques and follows strict safety and quality standards. As the founder, I have a degree in Business Administration and am committed to studying the best practices in the industry to deliver excellence. Every detail is designed to ensure the well-being and satisfaction of our clients.