FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer various price points and operate 20 and 20 yard trucks, about the equivalent to 10 or 20 washer machine-size loads of debris, or 5 to 10 pick up truck beds worth of debris to give you a rough idea. We charge by the volume your items take up and items such as mattress/box springs, tv/computer monitors, refrigerants, appliances, tires, shingles, and concrete have additional fees.
- What is your typical process for working with a new customer?
Customers reach out to us in many ways. Whether we are contacted via phone from a Google search, text messaged from an ad or yard sign, or messaged through our website/applications we're on, the process is typically the same. We strive to respond immediately when notified of a potential customer. We will often reach out and have a brief introduction and hear what it is the customer is looking for to have removed. We then request them to text or email us a photo(s) from a few different angles of the items to be removed so we can provide a more accurate estimate of cost. Once we have seen the items, we then confirm an available date and time that works with the customers scheduling. We are fast, friendly, and will get the job done on time!
- What education and/or training do you have that relates to your work?
We have experience in moving furniture in and out of homes aside from just doing junk removal. Being aware of our surroundings and not to damage walls, doors, or the furniture being removed. We also have a great relationship with our transfer station and local landscaping companies to help broaden the workload we are able to provide.