FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The only discount I can offer is when they referred a friend to my business. I can give 20% off for their next cleaning only.
- What is your typical process for working with a new customer?
When I make the first contact with the client, I usually go to the house and take a look to give my price, I explain how the cleaning will work, talk to my client to see their cleaning preferences are, and I offer options for days and prices.
- What education and/or training do you have that relates to your work?
I have a degree in literature in Brazil, but since I arrived in the United States I have worked as house cleaning and commercial cleaning, having a vast experience, and I always try to take courses on the best way to prepare people so they can work with care, using the right products and looking to work according to how the client wants their house to be clean