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After contacting a long time tile setter that was referred to me by a close friend only to find he had retired I was given a number and name from the gentleman to one of his former employees. Upon calling I spoke to Brian , he was extremely flexible in scheduling a time to come over and look at the job I had. We had just redone our bathroom and we were looking for someone who could provide us fast, quality, and cost efficient pricing , Brian managed all those. He came out and looked at the project , informed us we should use a certain sub flooring (cement board) and gave us a price that ended up being about 2/3s of the second price we received. He set up a day and time to start and was there when he said he would be. The floor came out beautiful with the marble we had chosen and we have since passed on Brian’s number to at least 3 close friends since and will be using him for any future tile projects we may have.Feb 27, 2020Shante Tile's reply
It was a pleasure to your home & being able to give you a good price. What comes around goes around Thank you for referring me to other people i enjoy seeing people happy after doing my work. thank you. 👍☘
Great work, very good communication, and work ethic!Feb 27, 2020Shante Tile's reply
Thank you pal great customer you made my work around your schedule perfectly. .Thank you.
- What should the customer know about your pricing (e.g., discounts, fees)?I'm a quiet person, clean try not to make a mess . I cover everything I can to keep customers houses clean . A gentleman just trying to make a living . Also to try to stay out of the customer's way & make them happy knowing that the job got done well & didn't cost them as much that other people are trying to make . I take pride in the work I do.
- What is your typical process for working with a new customer?First I will come give a free estimate . Look over the job let them know what material will cost them in regards to what they would like to do . If they ask me what I think 1st I would say it's what you like . But i could give them some idea's on what I have done in the past . Give them the best price with all my effort and do it with style & efficiently so they can enjoy the work i have done for them at a fair price.
- What education and/or training do you have that relates to your work?Tile is my job I've been doing it for over 11yr's .I was taught the right way no cutting corners. So it's my education and my job and I've been taught to do the best .!!?