I cannot praise this company enough. From the very beginning of our communication, Destiny was extremely prompt in answering my questions and accommodating my scheduling needs. I wanted the hardwood floors done on a house a day after closing and she made it happen. Every email I sent was answered almost immediately. After the work was completed, I noticed some areas that looked a little "wet". I called her and she immediately reassured me that my 100% satisfaction was of the utmost importance and dispatched a crew immediately to rebuff and put another coat down, at no extra charge. I have extremely high standards when it comes to customer service and Quincy's Floor Care, and especially, Destiny, have surpassed them. They were courteous, immediately available, accommodating, and responsive. Finally, their prices cannot be beat for the quality and the service. I will not be using anyone else for my future floor care needs. Highly recommend them.