FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on your home’s size, number of bedrooms/bathrooms, and the type of cleaning needed. I offer recurring discounts (weekly, biweekly, and monthly), and move-in/move-out services have a slightly higher minimum due to the deeper level of detail required. No hidden fees — you always know exactly what you’re paying for.
- What is your typical process for working with a new customer?
We make things simple and stress-free. New customers can book through my online instant-booking platform, where they can customize their clean to fit their home and lifestyle. From there, I confirm the details, arrive on time, and make sure everything feels comfortable and easy for you.
- What education and/or training do you have that relates to your work?
Opal & Ivory Cleaning LLC is built on years of real-life experience caring for homes within our community. The techniques we use today come from hands-on practice, consistency, and a genuine commitment to maintaining clean, comfortable living spaces. Our approach is rooted in practical skill and trusted routines developed over time.