FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is transparent and based on the specific services required for their project. For example, if AC installation is priced at $150 for one unit, additional units may incur a higher but discounted rate, ensuring that customers do not pay the full $150 for each additional unit. Any discounts, fees, or pricing structures will be clearly communicated to the customer upfront.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves an initial consultation to discuss their needs, providing a detailed proposal and agreement, scheduling the service, performing the work, and following up to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
I have received formal training in appliance repair, installation through specialized courses and on-the-job experience. Additionally, I regularly attend workshops, seminars, and industry events to stay updated on the latest technologies and best practices in the field.