29 Years of IT Expertise, - Local and Personal
I bring nearly three decades of hands-on experience IT experience in both corporate corporate and private settings. I take pride in the fact that I can get clients out of a tough situation but I take it beyond that and try to ensure the problem won’t arise again.
I have supported gigantic pharmaceutical businesses and home users who can't get their Wifi to work. You're not hiring a random tech—you’re hiring someone that’s going to get you through this problem or do everything I can to resolve things.
End-to-End Solutions Without the Upsell or the Hardsell. Now my definition with Upsell / Hardsell may be different than most. If I see a scenario where I see something that may benefit you, the client, I feel it's my job to inform and answer questions.
Whether it's a sluggish computer, a network that keeps dropping, or a more complex IT project, I provide clear, no-jargon solutions with full transparency. I focus on solving your problem—not selling you more services for the sake of adding onto the paycheck. The above being said I truly see myself as a strategic advisor and as such if there are products or services I truly feel you will benefit from I will tell you. I feel that’s a huge part of a tech’s job that often goes unnoticed or unaddressed.
3. I value your time and will not simply tell you what you wan to hear to land the job. I’ve been on the receiving end of that and it’s not a pleasant experience. I am realistic with my time estimates. I am careful but I do not drag my heels. Perhaps most importantly of anything I can say here is this – if I don’t know how to help you I will let you know this early on.