Remodel or Renew Home Improvement Inc.

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Electrical or plumbing needed for basement finishing

About

At Remodel or Renew Home Improvement, we take pride in providing exceptional remodeling services to our clients. We offer everything from porch or deck remodels, window installation, siding installation, basement remodels, etc.

Overview

Serves Worcester, MA

Background checked

9 employees

8 years in business

Business hours

Sun9:00 am - 9:00 pmMon9:00 am - 9:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered

Property type

Residential

Reviews

Excellent 4.9

79 reviews

5

95%

4

1%

3

1%

2

0%

1

3%

Past Customer

Dec 7, 2023

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From Google

I have worked with a lot of contractors over the years on various home projects. Mike and his team at remodel or renew home improvements gave me the absolute best experience I have ever had on a project. We were looking to replace our backyard decking. I had six or so different companies come out to look and give me quotes. Mike came out the same day and gave me a price that I felt was fair and competitive with the other quotes I got. First of all, I felt Mike was genuinely excited and cared about the work he was doing. He was able to start almost immediately, and right away I was impressed on how fast the project was progressing. The entire team from remodel or renew, was amazing. They showed up early every day and worked extremely hard. Throughout every stage of the project, they were detail oriented and went above and beyond anything I had ever experienced. My deck which is fairly large with two levels, and a built-in bar is absolutely gorgeous. The project was finished ahead of schedule, and we are extremely happy with everything. Just hire Remodel or Renew Home Improvement You will not be disappointed

Past Customer

Jun 26, 2024

•

From Google

Past Customer

Jun 30, 2024

•

From Google

RORHI completed our basement renovation. They did fantastic work, and all the contractors were highly professional: the framers, the insulators, the drywallers, the electrician, and the finishers. They went above and beyond to accommodate some special requests, like installing a commercial dehumidifier and finishing the walls of the storage closet, which were not part of the original scope, which greatly enhanced the finished look.We had a great experience working with Evan, Mike, and Matt (the initial estimator), as well as Inmer (finishes and framing), Eddie (painter), and the electrician. Despite minor miscommunications leading to necessary changes, they promptly addressed our concerns, sending someone immediately or the following day to resolve issues.Overall, we were impressed by RORHI's dedication and responsiveness, and we plan to hire them again for our next projects.

Past Customer

Jul 5, 2024

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From Google

RORHI replaced our old 8x15 pt wood deck with a new 12x20 Trex one, and also replaced a small balcony off our LR with a slightly larger Trex one. Overall were very happy with the final results. Just a couple issues. The crew spoke almost no English so communication was difficult. I assumed they'd use butyl joist tape under the decking (pretty standard nowadays) but they did not. They misgauged the stairway rise (the lawn slopes a little away from the larger deck), and built one less stair than needed, compensating by pouring a concrete landing pad that was a full 9 step above grade. This was unattractive and lacked railings at the bottom. I spoke with Tom about it and he offered to have it redone if we paid for the extra materials. I agreed and the results were fine (though the concrete work could have been neater and surfaced more attractively).If I were to hire RORHI again Id be sure that every detail was spelled out in writing before work begins.

Past Customer

Sep 22, 2024

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From Google

I had a large complex project that was close to a quarter million in cost, and the team delivered beyond expectations. It all began when Tim came over and meticulously walked me through his catalog, showing pictures of various paver stones I could choose from. I decided to have pavers installed throughout the property, but for the front, I needed a heated walkway. Tim patiently explained the entire process and how the system worked. The project spanned nearly two months, as we uncovered the need to renovate the foundation where it touched the pavers. Mike, the co-owner, stepped in and recommended his team to handle the foundation repair with the utmost care.As the work progressed, I realized that the front porch would benefit from PVC instead of wood to prevent future decay. Tom, the second co-owner immediately took action, ensuring the team delivered high-quality work. After all the payments were made, I noticed the gutter drain, which the team had installed, needed adjustments to prevent erosion. Tom honored his commitment and had the team return promptly to resolve the issue.This teams professionalism and dedication to quality give me peace of mind, knowing that every aspect of the job complies with state and local regulations. I will certainly be coming back for future projects.

Credentials

Background Check

Michael Christopher

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in home estimates as well as financing.
What is your typical process for working with a new customer?
. Initial consultation: I start by scheduling a meeting or call with the new customer to discuss their needs, goals, and expectations. This helps me understand their requirements and how I can best assist them. 2. Proposal and agreement: Based on the initial consultation, I create a proposal outlining the scope of work, timeline, pricing, and terms of agreement. Once the customer reviews and approves the proposal, we move forward with the project. 3. Planning and implementation: I work closely with the customer to develop a detailed project plan, outlining tasks, deadlines, and responsibilities. I keep the customer informed throughout the process and make any necessary adjustments to ensure their satisfaction. 4. Communication and feedback: I maintain open and transparent communication with the customer, providing regular updates on the progress of the project. I also encourage feedback and address any concerns or issues promptly to ensure a positive outcome. 5. Delivery and follow-up: Once the project is completed, I deliver the final product or service to the customer. I follow up to ensure their satisfaction and address any final details or questions they may have. 6. Relationship building: I strive to build a long-term relationship with the customer by providing ongoing support, offering additional services, and staying in touch to address any future needs or opportunities.
What education and/or training do you have that relates to your work?
We are Hic compliant/ Csl License Holders

Remodel or Renew Home Improvement Inc.

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