If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Remodel or Renew Home Improvement, we take pride in providing exceptional remodeling services to our clients. We offer everything from porch or deck remodels, window installation, siding installation, basement remodels, etc.
Overview
Hired 304 times
Serves Worcester, MA
Background checked
License verified
9 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
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Read reviews that mention:
devorah L.
Jan 30, 2026
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From Google
so sorry for taking so long to write this.. This company was amazing!! We had a huge deck/staircase teardown & rebuild project, they were there every step of the way. Especially a big Thank you to our sales rep Shemar (for answering my many calls & questions for a couple months before we even hired them) & also for dealing with our never ending changes, he made sure we were clear on everything from the costs to completion. Everyone from the rep, the owners & the project manager made sure everything went smoothly & made the whole process so easy & worked with us to get what we wanted (even more than we expected). The crew did a fantastic job, excellent workmanship & left the site all cleanup up! We will absolutely use these guys again!!
Remodel or Renew Home Improvement Inc.'s reply
Thank you so much for this 5-Star review of your deck project! We appreciate you taking the time to write this and we're so happy we were able to complete this project to your liking! Enjoy your new space!
Mark D.
Dec 29, 2025
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From Google
I recently had Tom, and his team rebuild my deck/porch, and I couldnt be happier with the results. They were extremely hardworking, prompt, and reliablealways showing up early and staying late to make sure everything was done right.The overall craftsmanship was outstanding, and the attention to detail really shows in the finished product. Tom was very attentive throughout the entire process, answering all of my questions and maintaining excellent communication from start to finish.I highly recommend Tom and his team to anyone looking for quality work and a contractor who truly cares about the customer experience.Mark+Kerri
Remodel or Renew Home Improvement Inc.'s reply
Mark & Kerri we really appreciate you taking the time to leave us this review on your deck project. Your porch project came out as planned and we're thrilled that you're happy with the results. We appreciate you referring us to your friends and family!
Craig R.
Dec 6, 2025
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From Google
Mike and team at Remodel or Renew did a great job remodeling my porch. The removal and installation was very thorough while leaving the roof intact. Any issues were resolved quickly and professionally. I will be working with them again.
Remodel or Renew Home Improvement Inc.'s reply
Craig we're happy you liked how your porch install came out, thank you for taking the time to leave us this review. Enjoy the space!
John N.
Oct 13, 2025
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From Google
I had a 12x12 PT deck replaced totally by RORHI. The sales rep Shemar was pleasant, patient, answered ALL my questions thoroughly and clearly and provided insight to things I hadnt considered-excellent experience and a job well done.The final price was very competitive and reasonable, Im thankful that they were able to include a change from using PT for the framing members with KDAT lumber. The construction team were very friendly, described what they were doing and why. Their workmanship was excellent. Thanks to all and God blessJohn
Janine C.
Oct 22, 2025
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From Google
We hired Remodel or Renew Home Improvement and worked directly with Evan. We could not have asked for a more detailed and professional company to remodel our walkout basement and patio. Any questions or concerns we came across during the process, Evan took immediate action to rectify. The constant communication we had with him during the construction made this usually stressful project, actually pleasant. We absolutely will be hiring them again when we are ready for the next project.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer free in home estimates as well as financing.
What is your typical process for working with a new customer?
. Initial consultation: I start by scheduling a meeting or call with the new customer to discuss their needs, goals, and expectations. This helps me understand their requirements and how I can best assist them.
2. Proposal and agreement: Based on the initial consultation, I create a proposal outlining the scope of work, timeline, pricing, and terms of agreement. Once the customer reviews and approves the proposal, we move forward with the project.
3. Planning and implementation: I work closely with the customer to develop a detailed project plan, outlining tasks, deadlines, and responsibilities. I keep the customer informed throughout the process and make any necessary adjustments to ensure their satisfaction.
4. Communication and feedback: I maintain open and transparent communication with the customer, providing regular updates on the progress of the project. I also encourage feedback and address any concerns or issues promptly to ensure a positive outcome.
5. Delivery and follow-up: Once the project is completed, I deliver the final product or service to the customer. I follow up to ensure their satisfaction and address any final details or questions they may have.
6. Relationship building: I strive to build a long-term relationship with the customer by providing ongoing support, offering additional services, and staying in touch to address any future needs or opportunities.
What education and/or training do you have that relates to your work?
