FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in honest, upfront pricing with no hidden fees. Every job is unique, so I provide clear estimates before any work begins. I charge a fair hourly rate or flat fee depending on the project, and I’m happy to discuss package pricing for larger jobs.
- What is your typical process for working with a new customer?
My process is designed to make things simple and stress‑free. First, I connect with you to understand your project needs and answer any initial questions. Then, using my CRM system, I provide a clear written estimate and schedule a convenient time for the work. You’ll receive automatic appointment reminders, and I’ll arrive on time with the right tools to get the job done efficiently. After the work is completed, I’ll walk you through the results, send your invoice digitally, and make it easy for you to pay online. My goal is to deliver reliable, high‑quality service while keeping communication clear and straightforward from start to finish.
- What education and/or training do you have that relates to your work?
I completed a 4‑year plumbing trade school program, which gave me a solid foundation in home systems, safety standards, and repair techniques. In addition to formal training, I have hands‑on experience handling a wide variety of handyman projects, from plumbing and carpentry to general home maintenance.