FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in fair, transparent pricing with no surprises. I’ll explain the cost of the work and what’s included before moving forward, so customers can make an informed decision. Pricing can vary depending on the type and complexity of the job, but my focus is always on providing quality work and good value for the customer.
- What is your typical process for working with a new customer?
I start by listening to the customer and understanding the issue and their concerns. I then diagnose the problem, clearly explain what I found, and discuss the best options before any work begins. Once we agree on the solution, I complete the work professionally and make sure everything is working properly before I leave. My goal is for every customer to feel informed, respected, and confident in the work performed.
- What education and/or training do you have that relates to your work?
I’m a licensed plumbing apprentice with hands-on training and experience in both residential and commercial plumbing. I’ve developed my skills through on-the-job training, working alongside experienced plumbers, and continuing to expand my knowledge of plumbing systems, repairs, and installations. I’m committed to providing quality workmanship, and delivering reliable solutions for every customer.