FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Reliance Blinds, we pride ourselves on quality service, value, and high standards. Because we operate locally, our team members are accessible, and will take care to personally address any of your questions or concerns. We have the expertise to handle all of your needs, from simple to complex, regardless of window size or shape. We enjoy working with our customers, and you can be confident that by choosing Reliance Blinds to address your window covering needs, you will have a positive experience from start to finish.
- What is your typical process for working with a new customer?
When you contact Reliance Blinds, one of our experienced team members will promptly get to work setting up a free consultation that fits your schedule, during which we will listen to your design ideas and goals as well as provide guidance based on our experience and expertise. In the comfort of your own home or business, you will have the opportunity to browse through our expansive collection of samples. We will take measurements of your windows and provide you with a variety of options that meet your needs and budget. We will create an affordable estimate, and since we have no middleman, you can rest assured that you are getting the best price. Once you’ve found your perfect product, we will place an order with one of our premier manufacturers. When the order arrives at our facility, our professional installers will get right to work making your vision become a reality.
- What education and/or training do you have that relates to your work?
All members of our professional team have graduate degrees in engineering fields or arts.