It’s free with no obligation to hire
Hired 80 times
10 years in business
Cash, Credit card, Square cash app, Venmo
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
This is the worst cleaning company on the surface of the earth. First of all, they were supposed to send 2 cleaners, but only 1, Angelica, was sent. She cleaned with one hand and had her phone in the other. At the end of the day, she left the house literally the way she met it. She did not vacuum any of the rooms. The bathrooms were unclean. She is just a horrible cleaner. Nobody should hire this company.Aug 25, 2019VerifiedAsap Quality Cleaners llc's reply
Hi ma’am Sorry for you frustration, You May have the wrong Cleaning Company you reached out to me and received a estimate and you texted me back and told me you went with another Company. Sorry for the disappointment with the other crew if you need to fix the problem for give me a call! Have a wonderful day!
Responded very quickly to my initial inquiry, and were able to meet a tight schedule to get my home cleaned and neat before some last minute guests came for the weekend. Detail-oriented, friendly, and my house looks and smells fresh every time I walk through the door. Will definitely use again!Jul 26, 2019Verified
The gentlemen assigned to clean arrive ~2 hours later than I was told. I requested a deep clean and most of the House was still very dusty. The price quoted to me was not what charged.Jun 11, 2018VerifiedAsap Quality Cleaners llc's reply
Good evening sorry for feel that way.. If I'm not mistaking you did sign the contract staing you were satisfied with the cleaning. I'm not sure what happened after he left your house I'm not sure what happened but you can give me a call. I can come and clean your house to satisfy your needs I apologise for the inconvenience! Thank you
We hired her for a move out clean...the house was to be cleaned and ready for the next tenants to move in. The refrigerator was still dirty, bathrooms still dirty, baseboards as well. We are now recleaning the house ourselves.May 29, 2018VerifiedAsap Quality Cleaners llc's reply
Hi Goodmorning ma'am you stated to me that you did not want me to touch the freezer because your husband was still using the food so i did not wipe out the freezer i apologize for that. Also you did not state to me that you wanted your walls wiped. I apologize for the inconvenience. I can come out and fix the situation. We do not allow for our customers to feel u satisfied..So i deeply apologize and call me if you need me any help!
We hired this company to help with move out cleaning. From my understanding and what we agreed to, their crew was to clean the walls in the house, and then 3 bedrooms, 2.5 bathrooms, and the kitchen for $179. They took a deposit from me of $20, and then you charged me $179. With the deposit already paid, I should have only been charged $159. And the crew did a terrible job. They didn't clean one of the bathrooms, they left the walls in 1 of the rooms we agreed would be cleaned dirty. And in another room, I had to go back later and scrub it completely clean because it was only partially clean. They also left paint on the floor in one of the rooms. And the cabinets,microwave, and stove, were left untouched. After going to the company directly with my issues, we agreed on a partial refund only for them to recant on that after calling me the next day with a member of the cleaning crew that came to my house, arguing with me that they had did everything we asked. Very unprofessional, and if they did everything we asked why do the pictures show otherwise. And also, I had to go back and with baking soda and water, I was able to get everything they missed cleaned. Don't choose this company.Jun 20, 2018VerifiedAsap Quality Cleaners llc's reply
Hi Mr.Marcus I hope your having a lovely day! I issued your refund as I stated before it taking 7-10 business days! Also my employee did not argue with you he stated to you that he did the walls and the paint that did not come up your wife ok it and signed the contract stating the contract saying she was satisfied. We also stated that the paint would not come up you said you would let the landlord deal with it. I apologise for any inconvenience you are feeling but we talk about this situation and agree that it was a misunderstanding communication from your wife because you had to leave for a business trip. I try my best to satisfy my customers and ask them exactly what they need done before I send my cleaner's and you did not State anything about windows, microwave PAINT, We scrub the walls the best we did . I even came back out to scrub the walls again and it did not come out. If we scrub anyharder there would have wall damage and you would have been upset about that. Again I apologise for how you.. but I refunded you for miscommunication between you and wife.Have a good day
- What should the customer know about your pricing (e.g., discounts, fees)?I like to give reasonable prices. My prices are a quote on a standard cleaning.Can be subject to change. If you become a reoccurring customer you can get up to a 25% discount depending on how often you get a cleaning.
- What is your typical process for working with a new customer?I like to get a tour of the home. I like to know the customers likes and dislikes.
- What education and/or training do you have that relates to your work?I also have a Commercial Francise, i did 8 weeks of training on the proper way to clean.