Barry was absolutely everything he claimed to be . This father and son team arrived when they said they would . Started right to work before giving me a quote . I asked them for a quote and they asked me "what do you think ? ",and suggested a price which was 25% lower than I expected. They bore scoped the line , could not see the problem due to backed up water. They snaked the line several times , scoped the line again ,allowed me to watch as well. then went outside scoped the county clean out part of the line and snaked it as well while I observed . then scoped the clean out part of the line again while the water from the basement utility sink was running . We observed the water flowing through the line on his video screen. The line was open and flowing freely . Not once did they even think of asking for addition money despite doing the extra work. Their price was more than fair. If I had to rent the same type of equipment it would have cost me $ 75.00 more then their quote , not to mention the time , and on a Friday afternoon at 3: 00 pm at that. In addition to that they offered me a guarantee if I had any issues in the future . There is absolutely no way you could top this service unless you could get it for free. I know this because I do pipe fitting for a living and know the cost of their equipment. 5 star rating without a doubt ! They won't stop until you are satisfied .