FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give discounts for seniors, specials and people that stay with the company for 2 years. We also give seasonal discounts as advertised.
- What is your typical process for working with a new customer?
I usually give them incentives to give our company a try such as free estimates and referral payments.
- What education and/or training do you have that relates to your work?
I had six months of training about 15 years ago with a private carpet cleaning company which led me to opening my own carpet and upholstery cleaning company in 2001.