FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer tutoring packages of different lengths- 12 hours, 24 hours, and 36 hours. As the package length increases, the price decreases. The regular package price is around $70 an hour, but we frequently run sales and discounts to offer our clients the best deal possible.
- What is your typical process for working with a new customer?
When we get the opportunity to work with a new family, we listen and learn about the child and their specific academic needs. Based on that, we recommend a tutor who we think is a best fit. If the family approves the tutor, we schedule a first session. At the conclusion of the first session, the tutor collects several work samples that can be used to formulate the individualized learning plan.
- What education and/or training do you have that relates to your work?
All of our tutors are college-educated professionals with experience studying and teaching the subjects they tutor. They all pass a knowledge test demonstrating their understanding of the subjects and a working interview in which they prove they can tutor. They must also pass a comprehensive background check and have outstanding references. They then undergo training in research-based best practices in tutoring.