FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount on gutter cleaning services for all new customers. We also offer a 15% discount for all military, police and fire department. In addition our Annual Gutter Cleaning Service Plans range from 10%-20% discounts, and we also offer group rates that range from 10% to 25% off. To top it off, we also offer Referral Discounts. Earn a $15 credit towards your next service by referring a friend or neighbor. Offer is unlimited!
- What is your typical process for working with a new customer?
When a new customer reaches out for a free quote, whether through our website or lead generation companies like Thumbtack, we always start the process by reviewing the home's size online. Once we have confirmed the size of the home, or the scope of the project, a quote is sent to the customer via email. Once approved the project is automatically scheduled for our next available service date.
- What education and/or training do you have that relates to your work?
The owners of My Gutter Doctor (the Seitz brothers) were personally taught everything they know about gutters, construction, and home exteriors from their father, Master Carpenter Jeff Seitz. Jeff had worked in home contracting and gutters for 40+ years before teaching the trade to his sons and passing the business to them.