FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Military and Senior 10% discount. Labor Moving, or Packing: Rate: $69.00 per man hour with a minimum of 2 hours Moving with Truck: Studio/1Bedroom with 12' Truck- $350 for the first 2 hours $69 each additional man hour 2-3Bedroom with 16' Truck- $450 for the first 2 hours $69 each additional man hour (Suggested 3-4 Movers) 3-5 Bedroom with 22' Truck-$550 for the first 2 hours $69 each additional man hour (Suggested 3-4 Movers) 5-7 Bedroom 26' Truck $678 for the first 2 hours $69 each additional man hour (Suggested 4 Movers) *Long Distance: Flat Rate *******************************
- What is your typical process for working with a new customer?
We love to communicate directly with the client with a phone call to discuss and have a clear picture of the clients needs, if possible. We send an estimate to the customer through our 24/7 client portal from Nifty Pro Movers. From there, if the estimate looks good the client will approve it and it will turn into an invoice. Once Invoice is presented then a deposit for the minimum is due to hold date and time slot.We ask that you give us a 1 hour window to for pick up of furniture (items). The day of our system will remind you of your appointment and you will receive a phone call to update you of the eta of your movers. Upon arrival the movers conduct a walk through and take pictures of inventory and go over work order. Thereafter, it's time to get to work and that's when your time starts! You time end when the mover have completed the final task/job of you move. During the moving process the dispatcher will check in with the customer. Our job is to make sure that you have a great experience and satisfactory service!
- What education and/or training do you have that relates to your work?
Our staff receive in house and in field training. As well, as on going continuing training to make sure that all policy and procedures are completed accurately.