About this pro
5 years in business
285 hires on Thumbtack
Primary pest type
I am satisfied with the service. Mr. Johnson was very helpful and knowledgeable.Jul 17, 2018Verified
Adam was quick to respond to my request for an exterminator. He explained all my options and was even able to provide immediate treatment. He couldn't have been nicer. A true consummate, profslessional. Would highly recommend. Thanks, Adam.Apr 9, 2017Verified
Adam and Penny were both very responsive with my questions before coming to spray for fleas/ticks per my lease agreement. He was very nice and explained the whole process to me. I didn't have a pest problem, but I would hire him again if I do!Dec 13, 2016Verified
Haven't had them come yet but they were quick to call and discuss the problem with me. Super nice.Sep 30, 2016Verified
We contacted Mr. Johnson for a flea infestation that we could not get under control. I was on travel when I contacted them through Thumbtack, they were very quick to respond and he came out the very next day to start treatment. Very patiently explained the process of what would happen next, what we needed to do to help it along, and came back for a follow up treatment the next week, which was included in the price.Aug 31, 2016Verified
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?I have payment plans and discounts for work done the same day of service if needed. But must be discussed at the time of scheduling.
- What is your typical process for working with a new customer?I like to explain the options and treatment process along with hearing feedback from the customer. Another thing I like about being self employed is I give every my full attention and hear their feedback and if needed I can work with them.
- What education and/or training do you have that relates to your work?I take a yearly test of new and up to date state test information