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HTS - PC & Network Services

Top Pro

Responds in about 15 min


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Same-Day and Next-Day Service Available! At HTS - PC & Network Services, we’ve been solving tech problems for over 20 years — combining corporate-level experience with the friendly, personalized care of a family-owned business. Whether you’re struggling with slow WiFi, need a full tech setup, or want expert help for your home office or small business, we’re here to make sure everything just works. We proudly serve Washington, D.C., Maryland, and Virginia, and also offer remote assistance for clients anywhere. We treat every home like our own and every business like a long-term partner. Quick to respond, easy to work with, and always focused on getting you back up and running fast. Our Services: • Network Speed Boosting and Optimization — Eliminate WiFi dead zones and maximize your internet speed. • Desktop and Laptop Repairs — Full hardware and software support for all major brands. • WiFi Device Setup — Installation and configuration of smart TVs, security cameras, thermostats, and WiFi boosters like Ubiquiti, Netgear, TP-Link, Eero, and Cisco systems. • Custom High-Performance Computer Builds — Built for gaming, business, or personal needs. • Wired and Wireless Network Setup — Complete network solutions for homes, businesses, and multi-device environments. • Backup Solutions and Data Recovery Support — Protect your important files and recover lost data. • Small Business IT Consulting — Set up, optimize, and grow your business tech infrastructure. • Virus, Malware, Spyware, and Adware Removal — Keep your systems secure and running smoothly. • Hardware and Software Installations — Laptops, desktops, routers, printers, smart devices, and more. • Windows Installation and Configuration — Fresh installs, system upgrades, and setup. • Starlink Satellite Installation and Setup — Get fast, reliable internet even in rural areas. Why Choose HTS? With over 20 years of hands-on experience, CJ delivers expert tech support you can trust. He got his start fixing radios in his dad’s shop and landed his first job building PCs as a teenager. Today, he helps with everything from slow WiFi and broken laptops to full network setups and smart home installs, always providing reliable, high-quality results. His experience includes both residential and corporate IT, with advanced skills in Microsoft Azure, networking, and cybersecurity. Whether you’re dealing with issues at home or need tech solutions for your business, CJ brings the knowledge to get it done right. HTS is a proud family-owned business. Sady, who has over 10 years of experience in customer support and project coordination, helps keep everything running smoothly so you get fast, professional service every time. Ready to stop troubleshooting and get real solutions? Message us now — we’ll get you on the schedule fast.
Overview

Current Top Pro

Hired 484 times

1 similar job done near you

Background checked

1 employee

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered
Computer & Device Support
Network & IT Infrastructure
Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

316 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Tom S.

2 weeks ago

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Hired on Thumbtack

Outstanding, immediate rescue when others failed — highly recommend CJ!

I found myself in a complete cybersecurity nightmare after being hacked. My attempts to resolve it with AI tools backfired, triggering unauthorized invites to every single contact on my list. Even after hiring another
computer service that claimed the problem was resolved, a humiliating fourth wave of invites blasted out to friends and family.

Desperate for real help, I turned to Thumbtack. CJ from HTS - PC & Network Services replied immediately and confirmed he could come out that exact same day. Despite brutal DC traffic, he arrived promptly and got right to work.

CJ took comprehensive control of the situation. He thoroughly secured and cleaned both my Mac and PC to eliminate the compromise entirely, resurrecting my system to a secure, clean slate. He also guided me through securing my router with updated Wi-Fi credentials to ensure no vulnerabilities remained.

Beyond his technical expertise, CJ brought an upbeat, persistent attitude to a deeply stressful situation, and we actually shared plenty of laughs while working through the fix. I cannot thank him enough for his dedication and swift response. If you need a trustworthy, persistent, and highly capable IT professional, CJ is the one to call.

Details: Computer • 1 device • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Tom, wow. Thank you! Reviews like yours are exactly why I love what I do, and you truly made my day. I really enjoyed working through this with you. If you ever need a quick checkup, help with a new device, or just want a second opinion before clicking something, reach out anytime. And if friends or family ever need help, I'd be glad to take care of them too.
Virus Removal Services
pro avatar
Joseph a.

Jun 2, 2026

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Hired on Thumbtack

CJ was absolutely excellent. He handled our computer issues with the ease and aplomb of a seasoned professional. He was very friendly and readily answered and resolved all of our questions and concerns. It is so comforting to have the services of a technician that is confident and knows what they are doing. I would definitely hire him again, and recommend him for technical computer services! Diane Carter

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you again, Diane and Joseph! It was a pleasure helping you both. I'm just a call away whenever you need anything.
Computer Repair
pro avatar
Doris M.

Jun 16, 2026

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Hired on Thumbtack

HTS- PC & Network Servces was responsive and replaced my damaged lap top screen quickly and efficiently. Appreciated the professionalism, attention to detail and excellent customer service

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you, Doris! Glad we got your laptop screen replaced quickly. It was a pleasure helping you.
Computer Repair
pro avatar
Ronald A.

7 days ago

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Hired on Thumbtack

Tech successfully fixed several problems even though it took about 3 hours. He called and said he was delayed and that was alright. He was very polite and I highly recommend him.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair
pro avatar
Arsen M.

Mar 19, 2026

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Hired on Thumbtack

Ordered a computer repair service for my little brother and after getting off the phone with him, this repair company is 10/10. Diagnosed the computers issue and quickly fixed the issue something Best Buy apparently couldn’t do for the same exact price. Thank you so much for the help and if I need some more repairs, I will definitely be hitting this company back up. Worth the time and money.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you, Arsen! Glad your brother's computer is running again. I'm here if you ever need another repair.
Computer Repair
Credentials
Background Check

Chernor Jalloh