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HTS - PC & Network Services

Top Pro

$50
Estimated price


Responds in about 1 hour


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Same-Day and Next-Day Service Available! At HTS - PC & Network Services, we’ve been solving tech problems for over 20 years — combining corporate-level experience with the friendly, personalized care of a family-owned business. Whether you’re struggling with slow WiFi, need a full tech setup, or want expert help for your home office or small business, we’re here to make sure everything just works. We proudly serve Washington, D.C., Maryland, and Virginia, and also offer remote assistance for clients anywhere. We treat every home like our own and every business like a long-term partner. Quick to respond, easy to work with, and always focused on getting you back up and running fast. Our Services: • Network Speed Boosting and Optimization — Eliminate WiFi dead zones and maximize your internet speed. • Desktop and Laptop Repairs — Full hardware and software support for all major brands. • WiFi Device Setup — Installation and configuration of smart TVs, security cameras, thermostats, and WiFi boosters like Ubiquiti, Netgear, TP-Link, Eero, and Cisco systems. • Custom High-Performance Computer Builds — Built for gaming, business, or personal needs. • Wired and Wireless Network Setup — Complete network solutions for homes, businesses, and multi-device environments. • Backup Solutions and Data Recovery Support — Protect your important files and recover lost data. • Small Business IT Consulting — Set up, optimize, and grow your business tech infrastructure. • Virus, Malware, Spyware, and Adware Removal — Keep your systems secure and running smoothly. • Hardware and Software Installations — Laptops, desktops, routers, printers, smart devices, and more. • Windows Installation and Configuration — Fresh installs, system upgrades, and setup. • Starlink Satellite Installation and Setup — Get fast, reliable internet even in rural areas. Why Choose HTS? With over 20 years of hands-on experience, CJ delivers expert tech support you can trust. He got his start fixing radios in his dad’s shop and landed his first job building PCs as a teenager. Today, he helps with everything from slow WiFi and broken laptops to full network setups and smart home installs, always providing reliable, high-quality results. His experience includes both residential and corporate IT, with advanced skills in Microsoft Azure, networking, and cybersecurity. Whether you’re dealing with issues at home or need tech solutions for your business, CJ brings the knowledge to get it done right. HTS is a proud family-owned business. Sady, who has over 10 years of experience in customer support and project coordination, helps keep everything running smoothly so you get fast, professional service every time. Ready to stop troubleshooting and get real solutions? Message us now — we’ll get you on the schedule fast.
Overview

Current Top Pro

Hired 425 times

1 similar job done near you

Background checked

2 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered

Computer type

PC

Doesn’t offer: Mac (Apple)

Desktop or laptop

Desktop

Laptop

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

281 reviews

5

97%

4

2%

3

0%

2

0%

1

1%

Read reviews that mention:


pro avatar
Arsen M.

3 weeks ago

Hired on Thumbtack

Ordered a computer repair service for my little brother and after getting off the phone with him, this repair company is 10/10. Diagnosed the computers issue and quickly fixed the issue something Best Buy apparently couldn’t do for the same exact price. Thank you so much for the help and if I need some more repairs, I will definitely be hitting this company back up. Worth the time and money.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair
pro avatar
Dana L.

Feb 11, 2026

Hired on Thumbtack

It’s impossible to only pick three qualities because CJ meets and exceeds all. He is knowledgeable about everything and that might be why he makes quick work of computer problems. His demeanor is confident and professional, his work is efficient and he explains each problem and then the steps he’s taking. You are educated and helped by a genius at such an affordable rate that you will never subscribe to a geek squad or corporate computer company again. Hire this company immediately. He fixed, restored, organized and made three computers and one phone to be compatible in under and hour - from chaos to order. He also helped identify that I was being double billed for services - you will always call CJ and his company.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

HTS - PC & Network Services's reply
Thank you so much for the incredible review, Dana — I truly appreciate you taking the time to share your experience. It was a pleasure helping you get everything organized and running smoothly. My goal is always to make technology simple, efficient, and stress-free while keeping things affordable and transparent. I’m really glad I could help and look forward to being here anytime you need support in the future. Thank you again for trusting Hillside Technology Solutions! -CJ
Network Support Services
pro avatar
Quinn J.

Jan 20, 2026

Hired on Thumbtack

I had a great experience. He informed me of the problems my PC had, explained why I was having issues and gave me insight into how to keep up with my pc. Overall great service and got my PC up and running again.

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Abel R.

Dec 12, 2025

Hired on Thumbtack

Really cool guy. Came in figured out the issue within minutes then got to work. I highly recommend for anyone having PC issues.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you so much for the kind words and for taking the time to leave a review! I truly appreciate the opportunity to help and I’m glad I could get everything up and running smoothly for you. Providing responsive, reliable, and honest IT support is always my goal, and feedback like this means a lot. If you ever need assistance again—whether it’s computer repair, upgrades, or network support—I’d be happy to help. Thanks again for trusting Hillside Technology Solutions! -HTS
Computer Repair
pro avatar
Anozie O.

Nov 23, 2025

Hired on Thumbtack

⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Highly Recommended! I had my laptop upgraded from 8GB to 16GB of RAM, and Chernor Jalloh (CJ) did an absolutely fantastic job. He arrived on time, was professional, and took the time to explain every step of the process so I knew exactly what was happening. His expertise, patience, and confidence made the entire upgrade smooth and stress-free. CJ worked efficiently, handled my laptop with great care, and ensured everything was running perfectly before he finished. It’s rare to find someone who is both highly skilled and personable — but CJ truly excels in both areas. If you need computer upgrades or any kind of tech support, I highly recommend CJ. Excellent service from start to finish!

Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you so much for the kind words and for taking the time to leave a review! I truly appreciate the opportunity to help and I’m glad I could get everything up and running smoothly for you. Providing responsive, reliable, and honest IT support is always my goal, and feedback like this means a lot. If you ever need assistance again—whether it’s computer repair, upgrades, or network support—I’d be happy to help. Thanks again for trusting Hillside Technology Solutions! -HTS
Computer Repair
Credentials
Background Check

Chernor Jalloh