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HTS - PC & Network Services

Top Pro

$60
Starting price


Responds in about 1 hour


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Same-Day and Next-Day Service Available! At HTS - PC & Network Services, we’ve been solving tech problems for over 20 years — combining corporate-level experience with the friendly, personalized care of a family-owned business. Whether you’re struggling with slow WiFi, need a full tech setup, or want expert help for your home office or small business, we’re here to make sure everything just works. We proudly serve Washington, D.C., Maryland, and Virginia, and also offer remote assistance for clients anywhere. We treat every home like our own and every business like a long-term partner. Quick to respond, easy to work with, and always focused on getting you back up and running fast. Our Services: • Network Speed Boosting and Optimization — Eliminate WiFi dead zones and maximize your internet speed. • Desktop and Laptop Repairs — Full hardware and software support for all major brands. • WiFi Device Setup — Installation and configuration of smart TVs, security cameras, thermostats, and WiFi boosters like Ubiquiti, Netgear, TP-Link, Eero, and Cisco systems. • Custom High-Performance Computer Builds — Built for gaming, business, or personal needs. • Wired and Wireless Network Setup — Complete network solutions for homes, businesses, and multi-device environments. • Backup Solutions and Data Recovery Support — Protect your important files and recover lost data. • Small Business IT Consulting — Set up, optimize, and grow your business tech infrastructure. • Virus, Malware, Spyware, and Adware Removal — Keep your systems secure and running smoothly. • Hardware and Software Installations — Laptops, desktops, routers, printers, smart devices, and more. • Windows Installation and Configuration — Fresh installs, system upgrades, and setup. • Starlink Satellite Installation and Setup — Get fast, reliable internet even in rural areas. Why Choose HTS? With over 20 years of hands-on experience, CJ delivers expert tech support you can trust. He got his start fixing radios in his dad’s shop and landed his first job building PCs as a teenager. Today, he helps with everything from slow WiFi and broken laptops to full network setups and smart home installs, always providing reliable, high-quality results. His experience includes both residential and corporate IT, with advanced skills in Microsoft Azure, networking, and cybersecurity. Whether you’re dealing with issues at home or need tech solutions for your business, CJ brings the knowledge to get it done right. HTS is a proud family-owned business. Sady, who has over 10 years of experience in customer support and project coordination, helps keep everything running smoothly so you get fast, professional service every time. Ready to stop troubleshooting and get real solutions? Message us now — we’ll get you on the schedule fast.
Overview

Current Top Pro

Hired 286 times

1 similar job done near you

Background checked

2 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Services offered
Computer issue
Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media

127 photos

Projects and media

127 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

188 reviews

5

96%

4

2%

3

0%

2

0%

1

2%

Read reviews that mention:


pro avatar
Mary M.

3 weeks ago

Hired on Thumbtack

Excellent!! I wanrted to put 5 likes on his service. Hire this man for your computer needs and repairs. Very affordable. Thank you CJ! See you soon!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Alonzo M.

May 23, 2025

Hired on Thumbtack

He was punctual and professional. Very knowledgeable about computer repair and was able to fix a problem I had been struggling with for weeks in a matter of minutes. The entire process was quick and efficient and well worth the money spent. I wish I had hired him sooner. Highly recommend!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Gary H.

Mar 16, 2025

Hired on Thumbtack

CK is an excellent technical professional. Well experienced & both applications & theory of computer technology- computer troubleshooting/repair. CJ is very punctual as he set his schedule for his appointments. Lastly tried cost- benefit price quote effectiveness for all his customers.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you, Gary! I truly appreciate your kind words and thoughtful review. It was a pleasure assisting you with your computer repair needs. I always strive to provide top-quality service, and I’m glad you were satisfied with the experience. If you ever need any further assistance, don’t hesitate to reach out!
Computer Repair
pro avatar
Brandi J.

6 days ago

Hired on Thumbtack

CJ is a phenomenal Thumbtack worker he fixed my dad's problem within minutes he's a gem on this app!!! I will be using him again for computer services.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Patricia C.

3 weeks ago

Hired on Thumbtack

I can’t say enough about CJ and the service he provided. He couldn’t save my 10 year old computer but he provided a viable options. He saved my files and gave me a new hard drive. He is very kind and patient with the elderly people. He is a great person.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair
Credentials
Background Check

Chernor Jalloh

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