HTS - PC & Network Services

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Introduction

A shortlist of our concierge computer and network related services. Just because you don't find it below doesn't mean we don't do it. - Virus Removal, Malware Removal, Spyware Removal, Adware Removal, Trojan Removal. - WiFi slowness and connectivity issue (stay connected with your high speed internet) - Desktop Repair (You name the problem, we can fix it). - PC Tune-Ups (Don't let 'em fool you, PC Tune-Ups can get you back in the game!). - Hardware Troubleshooting and Installs Software Troubleshooting and Installs. - Business and Residential Network Installs (Wired or Wireless). - Network Troubleshooting - Having Network Troubles? We Can Help With That! - Small Business Consulting - Increase productivity and time management. - VoIP Implementation and portfolio - Ditch traditional phone services and save by switching over to VoIP - Custom Computer Builds - We can help you look at your final product and say "I made that" -Kinda. - Training (One on One or Group) - *Senior Discounts Available (Because We Care!). - Windows Home / Small Office Home Office (SOHO) Server (10 computers/users or less). - Office and Home low voltage wiring - We'll leave the heavier stuff to Tesla and Franklin. - Find the lowest price on hardware, backup, and antivirus software. - Install Windows 10 or 11 / Linux / Mac OS X operating systems. - Windows / Linux Small Business Servers. - Network / Internet Security Cameras. - Web Hosting Plans | Website Maintenance. !Free Advice and Free Answers are always available! History Established in 2000. The experience acquired over the years allows us to deliver the best solutions for our clients, in a wide range of services. The key to our success? The happiness and expertise of our specialized information technology professionals involved in delivering excellent 24/7 portfolio to our clients. Let's Get in Touch! Desert dust. Stolen laptops. Irreplaceable data only a hard-drive crash away from oblivion. Spyware, viruses, and other malware knocking at the firewall door. Sound familiar? We all must deal with these issues; the question is when. Request a Call or Message us NOW and let’s discuss how a preventive maintenance plan can keep you up and running and at a lower cost vs. repair and downtime. Of course, we’re here to help later, too. That's great! Request a Call or Send us a Message and we will get back to you as soon as possible!

Overview

Current Top Pro

Hired 97 times

Background checked

1 employee

14 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Featured Projects

67 photos

MESH Network Support Services
Network Support Services
Blue Screen of Death errors
Computer Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

67 reviews

96%

Read reviews that mention:

Chris K.

1 month ago

Hired on Thumbtack

CJ arrived the same day and solved all my issues quickly while helping me understand how my network operates. I highly recommend him for all of your IT needs!

Details: Personal (Home) • Network setup and installation • Network administration • Router • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you for your kind words about CJ! We are thrilled that he was able to resolve your IT issues quickly and help you understand your network. We appreciate you taking the time to share your experience, and we will be sure to pass your compliments on to CJ.

Network Support Services

Rick S.

3 days ago

Hired on Thumbtack

The service was friendly, punctual, and honest regarding the options to solve my issue. I’d recommend and will consider for future projects.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Tracey B.

2 weeks ago

Hired on Thumbtack

Great customer service! Please do not hesitate to book this professional. CJ was extremely pleasant and very knowledgeable. But most importantly he was patient. CJ explained to me the details of his work as he went along. He did an excellent job with repairing AND updating my computer. After completion, CJ walked me through all the new features. He was also able to locate and retrieve my Microsoft account. CJ was available in person as well as remotely to assist. I will be reaching out to you CJ for all of my computer needs. Additionally, I will be referring you to others. Thank you so much again CJ. I love my computer even more now!

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

HTS - PC & Network Services's reply

Dear Tracey, Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that CJ provided you with exceptional customer service. We appreciate you highlighting his pleasant demeanor, knowledge, and especially his patience in explaining the repair process. It means a lot to us that you feel confident using your updated computer and loved learning about its new features. We're happy to hear CJ was able to retrieve your Microsoft account and offer both in-person and remote assistance – that's exactly what we strive for! We value your trust in CJ and our services, and we're glad you'll be reaching out to him for future needs and referring him to others. Thank you again for your kind words! We look forward to serving you again soon. Sincerely, HTS - PC & Network Services

Computer Repair

MICHELLE W.

Jun 21, 2024

Hired on Thumbtack

Thank you CJ, for coming in to get me set-up with printer & networking for two monitors. Very professional & quick response. Great job with everything.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

HTS - PC & Network Services's reply

Thank you so much for your kind review! I’m thrilled to hear that I could get your printer, network, and dual monitors set up quickly and professionally. It’s always rewarding to know my work helps people be more productive. Please don’t hesitate to reach out if you have any further questions or need any assistance in the future.

Computer Repair

Jamaall M.

Jun 19, 2024

Hired on Thumbtack

Had a great experience with CJ. Completely saved my pc from the destruction caused by another tech. CJ is very knowledgeable and guided me through the repair process as he rebuilt my computer. I definitely recommend his services! Very honest and straightforward.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location

HTS - PC & Network Services's reply

Thanks so much for the fantastic review! We're thrilled to hear that CJ was able to salvage your PC and get it back in working order. It sounds like the previous repair left you in a tough spot, and we're glad CJ's knowledge and clear communication helped you through the process. We appreciate you highlighting his honesty and straightforwardness – that's definitely something we value at our company. Thanks again for choosing CJ and for recommending our services! We look forward to helping you with any future tech needs.

Computer Repair

Credentials

Background Check

Chernor Jalloh

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Here are some additional things that customers should know about my pricing: I am upfront and transparent about my pricing. I will provide you with a clear and concise estimate before I start working on your project. I am flexible with my pricing. I am willing to work with you to find a pricing solution that fits your budget and needs. I offer discounts for long-term projects and for multiple projects. I am committed to providing my customers with high-quality services at a fair price. I believe that my services are a valuable investment for businesses of all sizes. If you have any questions about my pricing, please do not hesitate to contact me. I would be happy to discuss your specific needs and provide you with a custom estimate.
What is your typical process for working with a new customer?
My goal is to make the process as smooth and easy as possible for the customer. I want them to be confident that I am the right person for the job and that I will deliver a high-quality product or service.
What education and/or training do you have that relates to your work?
MCSE | A+ | Network + | Security + | Cloud +

HTS - PC & Network Services

FAQs

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