FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our base rate is for training $100 per hour. Brand new clients will have a longer appointment for their initial session with a different price. Initial consultations run $179-$199 and last 1.5-2 hours; client's choice. We frequently offer sales or a specialized discounted program and also have payment plans for our full-priced services. We have a general travel fee for clients 25 miles outside of Hagerstown, MD (or 20 miles for the discounted programs.)
- What is your typical process for working with a new customer?
Private training clients start with an initial consultation lasting 1.5-2 hours where we discuss your concerns and start practicing during that first appointment! Your mind will be jam-packed with information by the time that appointment is over. Pet sitting and dog walking clients begin with a 30-minute meet and greet. 75% of that fee acts as a deposit on your service. Yard cleanup services start with an initial meeting where we discuss your preferences. That meeting lasts 15-30 minutes plus time to clean the yard.
- What education and/or training do you have that relates to your work?
M.S. Psychology Licensed Behavior Specialist (PA) CPDT-KA: Certified Professional Dog Trainer - Knowledge Assessed PMCT: Pat Miller Certified Trainer Pet Professional Guild Member